Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,111 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,111 Reviews of Hendrick Lexus Northlake

July 29, 2022

Love the environment ! Eric provides excellent communication and makes me feel valued. If Eric is not available Omar makes sure I am served well with solid communication. T More

by TPick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Omar Licout
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Tpick, thank you for your 5-Star rating of Hendrick Lexus Northlake! We are blown away by your kind words about Eric and Omar and look forward to sharing your positive feedback with our team.

July 28, 2022

Jack was great! I’ll be back for maintenance services and for my next car purchase. A+! More

by Hunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McMackin
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Hunter! We are thrilled to hear you enjoyed your time with Jack and look forward to sharing your positive feedback with our team.

July 28, 2022

I have been a customer of Hendrick Lexus for over 20 years. I've always gotten top notch service each and every visit. Eric Edwards is my service advisor and he always take care of me when I visit. More

by kebred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your continued experience with Eric and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your Lexus loyalty these past 20 years. Thank you for being part of our Hendrick Lexus Northlake family!

July 28, 2022

We felt they accurately represented the used car we ended up purchasing. Our sales rep answered our questions and when she couldn’t, she brought in a senior auto tech. They treated us with respect even tho More

by Jae H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Josh Dewberry, Jackie Layne
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Jae, thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake. We are thrilled to hear Jackie, Josh, and David provided you the 5-Star Lexus experience. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

July 27, 2022

We are very pleased with our service at Lexus North Lake. Eric Edwards is always the best and makes sure our vehicle is too shape! Thanks Eric! More

by Abankssr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Eric and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit.

July 27, 2022

Very impressed with the whole experience Sherif was great to work with. Very patient and kind. Thank you More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Jul 31, 2022 -

Hendrick Lexus Northlake responded

JR, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sherif and are thrilled to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

July 27, 2022

They are very courteous and professional at all times. The staff seems to enjoy what they’re doing. They keep you informed as to what’s happening to your vehicle. More

by Micharles432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Eric and our team at Hendrick Lexus Northlake, Charles! We look forward to serving you again during your next visit.

July 27, 2022

My service advisor Eric Edwards always provides a top-notch experience. I found Eric always up front and transparent. I make the drive from South Charlotte all the way to Hendrick Lexus Northlake bec More

by kevman349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Kev, thank you so much for taking the time to share about your experience with Eric and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your Lexus loyalty these past 20 years. Thank you for being part of our Hendrick Lexus Northlake family!

July 27, 2022

I regularly have my car serviced at Lexus Northlake. Eric Edwards is the service provider that I always use. Eric is professional, knowledgeable and a pleasure to work with. More

by Melonyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Melony, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to serving you again during your next visit.

July 27, 2022

I have been a customer of Hendrick Northlake Lexus for several years and have always been provided prompt and satisfactory service by Eric Ewards and other staff More

by rapgreen33
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your experience with Eric and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

...
153
...