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Hendrick Lexus Northlake
Charlotte, NC
2,182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,182 Reviews of Hendrick Lexus Northlake
November 05, 2018
Great buying experience I came in on a rainiy day but Jeff was great and Orlando and Naphtali were all both easy to do business. They were all a pleasure. I came in on a rainiy day but Jeff was great and Orlando and Naphtali were all both easy to do business. They were all a pleasure. More
by Angie
Employees Worked With
Orlando Spears, Naphtali Williams, Jeff Nowacki
November 05, 2018
Fast and great service! I always visit Lexus Northlake to service my 2 Lexus. Josh in the service department is always with a positive attitude and finds a way to help the cu I always visit Lexus Northlake to service my 2 Lexus. Josh in the service department is always with a positive attitude and finds a way to help the customers More
by 13Sparks
Employees Worked With
Josh Dewberry
November 04, 2018
Complete Satisfaction Courtesy and thoroughness have always earmarked my experience with the folks at Hendrick Lexus. From setting up the appointment, to securing a loaner Courtesy and thoroughness have always earmarked my experience with the folks at Hendrick Lexus. From setting up the appointment, to securing a loaner car, to collecting my vehicle to head home, all moved smoothly and efficiently with minimum effort on my part. My service rep took great care of me and treated me like a VIP. I am a happy customer! More
by Happy Customer
Employees Worked With
Kyle Austin
November 04, 2018
Great Experience First car buying experience was a breeze with Payton Conner and Orlando Spears. Payton went above and beyond to ensure that I was satisfied with the v First car buying experience was a breeze with Payton Conner and Orlando Spears. Payton went above and beyond to ensure that I was satisfied with the vehicle and price. I would recommend Hendrick Lexus and their excellent staff to anyone in the market for a new vehicle. More
by rylee1
Employees Worked With
Orlando Spears, Payton Conner
November 01, 2018
#1 Hands Down Great customer service, waiting area and amenities superb. I am always pleased with quality of service and price. I appreciate that they are thorough. Great customer service, waiting area and amenities superb. I am always pleased with quality of service and price. I appreciate that they are thorough. I always need the conplimentary car wash! More
by Gwen
Employees Worked With
Eric Edwards
October 29, 2018
Best customer satisfaction Best customer service great staff most friendly , and great service ever haces ,I will keep recommending this dealer with all my friend and familie. T Best customer service great staff most friendly , and great service ever haces ,I will keep recommending this dealer with all my friend and familie. Thank you for excelente service . More
by Aleyda75
Employees Worked With
David Feingold, Nate Sahlman, Eric Edwards, Lucian Dobre
October 28, 2018
Service 120k Great I would come back again and work with Eric. He was very inform on the service and details. Also keep me updated on the project Great I would come back again and work with Eric. He was very inform on the service and details. Also keep me updated on the project More
by Joe
Employees Worked With
Eric Edwards
October 26, 2018
Very professional Sales person was very professional. I made a decision to buy a used vehicle after two days without any pressure from the sales guy..Also after purchas Sales person was very professional. I made a decision to buy a used vehicle after two days without any pressure from the sales guy..Also after purchasing the vehicle the guy who explained the vehicle to me was excellent.. More
by Glw2300
Employees Worked With
Sherif Labib, Naphtali Williams
October 25, 2018
friendly service Mr. Eric Edwards is always welcoming informative and lets me know what is most important I value Mr.Edwards suggestions and i trust that he will be t Mr. Eric Edwards is always welcoming informative and lets me know what is most important I value Mr.Edwards suggestions and i trust that he will be truthful which is important to me. More
by ur1rose2
Employees Worked With
Eric Edwards
August 11, 2018
Service Experience My husband and I were visiting family and had an issue with our car so we took it to the closest dealership. We didn't have an appointment but knowing My husband and I were visiting family and had an issue with our car so we took it to the closest dealership. We didn't have an appointment but knowing we were on vacation the Service Advisor, Josh got us right in. It was a minor issue and we were back on the road in less then 2 hours with a new battery and they even washed our car! Everyone was extremely professional, friendly and the store was immaculate!! They even made sure our two little dogs had water while we were waiting!! More
by JenniHumbert
Employees Worked With
Steve Strickland, Josh Dewberry
