Hendrick Lexus Northlake

Great experience buying a car! We had a great experience buying our car from Hendrick Lexus. Our salesperson, Chadwick, made the experience. Courteous, professional and he really ca We had a great experience buying our car from Hendrick Lexus. Our salesperson, Chadwick, made the experience. Courteous, professional and he really cares about the customer. Because of him, we are considering adding another Lexus to the household! More

Went the Extra Mile... Literally I'm extremely patient when buying cars, not the dream client of a salesperson, but Northlake Lexus kept up communication about the type of vehicle I w I'm extremely patient when buying cars, not the dream client of a salesperson, but Northlake Lexus kept up communication about the type of vehicle I was looking for and ultimately the deal was done. I worked with Milton Jackson and the man is outstanding. Milton knew the answer to every question I asked and followed up with additional info I might find useful. Having owned several models of the Lexus brand, there was no doubt that a Lexus would replace our Lexus. The only question was which dealership we would work with. Living in South Charlotte, Northlake Lexus seems distant, but it was really no different than heading to the airport and well worth the drive. The bottom line is if family or friends are looking for a new car, I encourage them to look at Lexus and when they start their search Northlake will be the place I recommend they start. More

Stress Free Shopping Experience Hendrick Lexus made our car shopping experience unbelievably easy. From the moment we met Chad, our salesperson, to signing the final papers, and mee Hendrick Lexus made our car shopping experience unbelievably easy. From the moment we met Chad, our salesperson, to signing the final papers, and meeting with our Tech Specialist, everything was customer friendly. We left feeling confident that we had made the right decision and that if we need additional customer support or technical information it is available. More

Great Experience The Lexus vehicles are comfortable & reliable. Sales people are knowledgeable & service personnel is courteous. My entire experience from purchasing The Lexus vehicles are comfortable & reliable. Sales people are knowledgeable & service personnel is courteous. My entire experience from purchasing my car, driving my car & having it serviced by friendly staff is THE BEST! More

Hendrick, Jay, Kelvin are great! Wonderful service from beginning to end! Jay in sales and Kelvin in service were great! Have been a customer for 20 years and will keep coming back b Wonderful service from beginning to end! Jay in sales and Kelvin in service were great! Have been a customer for 20 years and will keep coming back because of people like these! Go Jimmy, Junior, Kasey, Chase Go! More

McWhirter Purchase We had a nice car buying experience at the dealership. The staff was very helpful and cordial. The car we purchased was to our satisfaction. We had a nice car buying experience at the dealership. The staff was very helpful and cordial. The car we purchased was to our satisfaction. More

Great atmosphere! No pressure sales! I was approached by a salesman and greeted within two minutes of walking the lot. As a young guy in my early 20's with a hat and jeans i was glad to k I was approached by a salesman and greeted within two minutes of walking the lot. As a young guy in my early 20's with a hat and jeans i was glad to know I was going to be taken serious. The salesman immediately let me know the deals and what inventory they had in stock. Within a few hours I was driving off in my brand new coupe! I would highly recommend Orlando to anyone I know. More

Great It was a great experience with a professional group! The location is ideal easily accessible. The staff was friendly and curteous willing to take the It was a great experience with a professional group! The location is ideal easily accessible. The staff was friendly and curteous willing to take the time necessary for the customer. More

Great Car Buying Experience My total experience at Northlake Lexus was driven my sales associate Woody! He was knowledgeable but not arrogant, professional but not overbearing o My total experience at Northlake Lexus was driven my sales associate Woody! He was knowledgeable but not arrogant, professional but not overbearing or pushy. I never thought I would use the word enjoyable to describe a car buying experience - it was enjoyable! I can't speak for the entire team at this location but hands down - I would recommend the sales associate that helped with the process. More

Absolutely Amazing!!! Decided to get a new car for the new year and I'm beyond happy I went with Hendrick Lexus at Northlake! It was such a great experience, easier than I Decided to get a new car for the new year and I'm beyond happy I went with Hendrick Lexus at Northlake! It was such a great experience, easier than I ever thought it would be. Previously had a Mercedes so my expectations were pretty high but they blew my expectations out of the water. James & David and the whole team made the process so easy and simple and really made me feel comfortable with my decision, not to mention they put a huge bow on my car making me feel 10x special! They were very helpful, attentive and so professional. They were both very informative and knowledgable as well. Definitely would recommend both of them! Great facility too. They do offer free drinks and wifi and has a lounge which is awesome when you're waiting to get your car. Overall, I really loved my experience and my new car! More