Hendrick Lexus Northlake

I worked with Sam McMackin in service and he was very professional. I highly recommend this dealership! professional. I highly recommend this dealership! More

My recent service at Hendrick Lexus Northlake was outstanding. I had a dead battery, and they called Roadside Assistance for me. They arrived in 10 minutes, where they were able to get my car started outstanding. I had a dead battery, and they called Roadside Assistance for me. They arrived in 10 minutes, where they were able to get my car started so I could take it to Hendrick Lexus Northlake. They provided a Courtesy Vehicle while they replaced my battery free of charge. They also serviced RECALLs at the same time. Rebecca Bigelow, my Service Rep, was superb. I will keep going to Hendrick Lexus Northlake for all my service needs. More

I would like to express my appreciation for the exceptional service I receive, particularly from my service advisor, Rebecca Bigelow. Rebecca's dedication to ensuring a seamless and positive exp exceptional service I receive, particularly from my service advisor, Rebecca Bigelow. Rebecca's dedication to ensuring a seamless and positive experience truly sets her apart. Her thoughtful, friendly reminders were invaluable in keeping me informed and prepared, while her insightful service suggestions have proven instrumental in maintaining my vehicle's optimal performance and reliability. Beyond her technical expertise, her consistently courteous and supportive demeanor makes every interaction a genuinely stress-free and pleasant one. It is clear that Rebecca's commitment directly reflects the dealership's overarching dedication to customer satisfaction. I am immensely grateful for the comprehensive approach taken by your team to ensure that every aspect of the service process, from initial contact to final delivery, leaves me feeling completely confident and satisfied. It's this unwavering commitment to excellence that truly distinguishes the dealership More

Mark was great to me! As a first time buyer I appreciated the time and patience from Mark. Thank you for being good to me. You have made my car buying experience a great o As a first time buyer I appreciated the time and patience from Mark. Thank you for being good to me. You have made my car buying experience a great one! More

I worked with Rebecca Bigelow when I took my Lexus in for a 5,000 mile routine maintenance appointment. She was a pleasure to work with and everything went smoothly with the appointment. a 5,000 mile routine maintenance appointment. She was a pleasure to work with and everything went smoothly with the appointment. More

Hussain is a wonderful Hendrik ambassador and made my family and I, feel very relaxed and comfortable. He was very accommodating and pressure free. He knew what we wanted and worked tirelessly to meet ou family and I, feel very relaxed and comfortable. He was very accommodating and pressure free. He knew what we wanted and worked tirelessly to meet our demands. He offered many options until we found what we liked. Very pleasant experience. More

I've gone to Hendrick Lexus for a number of car repairs and each time the service was top-tier! At the beginning of the year, my service advisor Eddie H. went ABOVE AND BEYOND to help me maximize the benef and each time the service was top-tier! At the beginning of the year, my service advisor Eddie H. went ABOVE AND BEYOND to help me maximize the benefits of my car's warranty and make sure my car would last for miles to come. Then in the fall when an unexpected repair came up my service advisor, Rebecca B. was AMAZING! She was so responsive, explained all my options, and advocated to get me additional support from the Lexus Assistance program so that my car will be able to carry me another 100K miles! Even though Hendrick Lexus is not close to my home, with service like this, I'll be a customer for as long as I have my RX! More

Hussain Amir made my new car purchase easy and stress free!! EXCEPTIONAL customer service🤩🤩thank you. I will definitely recommend to my family & friends looking to purchase a car! free!! EXCEPTIONAL customer service🤩🤩thank you. I will definitely recommend to my family & friends looking to purchase a car! More

Jonathan Moody was an excellent salesman. His attention to detail and knowledge of the Lexus 350 RX really sold us on the car. He has followed up and continued to be helpful even after th His attention to detail and knowledge of the Lexus 350 RX really sold us on the car. He has followed up and continued to be helpful even after the sale. The experience with Hendricks (Moody) was top notch. More

I love the care and professionalism of this dealership. Rebecca Bigelow was great!! Always satisfied!! Rebecca Bigelow was great!! Always satisfied!! More