Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Toyota of Wilmington
Wilmington, NC
2,444 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,444 Reviews of Hendrick Toyota of Wilmington
August 27, 2026
Came in for service and worked with Tyler Larkin, he was a pleasure from start to finish. Thank you so much for explaining everything so well and helping my understand what my car needs and why. Forever gra a pleasure from start to finish. Thank you so much for explaining everything so well and helping my understand what my car needs and why. Forever grateful for people like Tyler More
by Mary Jade
Employees Worked With
Tyler Larkin
August 22, 2026
Austin Taylor was so great. I came in for what I thought was going to be brakes and he was so honest with me. I ended up not needing anything. I appreciate his honesty. I came in for what I thought was going to be brakes and he was so honest with me. I ended up not needing anything. I appreciate his honesty. More
by nopaynenogame
Employees Worked With
Austin Taylor
August 22, 2026
Really impressed with the service department here. Dropped my car off and they were quick to diagnose the issue, walked me through the repair options, and didn’t pressure me into anything extra. Picke Dropped my car off and they were quick to diagnose the issue, walked me through the repair options, and didn’t pressure me into anything extra. Picked it up clean and running great, right on time. This is why I keep coming back. Payton was extremely detailed and talked me through everything. More
by johngetter234
Employees Worked With
Payton
August 22, 2026
Excellent service from start to finish! The staff greeted me right away, kept me updated on my car’s status throughout, and finished the work ahead of schedule. Everything was explained cle The staff greeted me right away, kept me updated on my car’s status throughout, and finished the work ahead of schedule. Everything was explained clearly, pricing was fair, and the whole process felt smooth and hassle-free. Highly recommend this service department and Payton! He’s awesome and is super nice. Thanks so much!!! More
by marksimms962
Employees Worked With
Payton
August 22, 2026
Great experience at the dealership’s service department! The team was friendly, upfront about pricing, and had my car ready faster than expected. They explained everything clearly without trying to upsell m The team was friendly, upfront about pricing, and had my car ready faster than expected. They explained everything clearly without trying to upsell me on stuff I didn’t need. Will definitely be back for future service. Recommend Payton to everyone. He was awesome and very detailed. More
by davidlawler098
Employees Worked With
Payton
August 20, 2026
Unfortunately I did not have a good experience here. My experience was with Jewel and the whole process felt very disorganised. She did not come across as very professional or put together and it showed My experience was with Jewel and the whole process felt very disorganised. She did not come across as very professional or put together and it showed in the way she handled things. She seemed very preoccupied communication was unclear and a lot of the time it felt like she had no idea what was going on. I felt pretty neglected and disrespected. Definitely go with another dealership or at least another sales person More
by cat
Employees Worked With
Jewel
