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Hendrick Toyota of Wilmington
Wilmington, NC
2,404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,405 Reviews of Hendrick Toyota of Wilmington
June 04, 2026
We are the proud owners of a pre owned Rav 4. When considering your many options to purchase a vehicle in Wilmington, NC... hands down Hendrick Toyota of Wilmington is the best! Our saleswoman, A When considering your many options to purchase a vehicle in Wilmington, NC... hands down Hendrick Toyota of Wilmington is the best! Our saleswoman, Alex Retzer went above and beyond to make sure we are we're satisfied with our purchase. With 5 years of experience, a sincere and professional customer service focus, we never felt pressured, and always respected and heard. She addressed all our concerns with proposed solutions, accommodations and a great car. Alex and Hendrick are committed to providing the best vehicle sales experience in the Cape Fear area. Our experience validates with proof that their mission is sincere and it was accomplished. I highly recommend you ask for Alex Retzer when looking to purchase a new or used vehicle. More
by Katie G
Employees Worked With
Alex Retzer
June 02, 2026
Just had regular service performed on our SUV. Misael was a top notch service advisor and maybe the best I’ve encountered. We left our car there and Misael went above and beyond by promptly keepin Misael was a top notch service advisor and maybe the best I’ve encountered. We left our car there and Misael went above and beyond by promptly keeping us updated on status, cost of repairs and ensured we got the car back by the time we needed it. He also sent both our cars through the car wash even though only one was serviced there. Really good guy…he’s a go getter too. More
by John M
Employees Worked With
Misael Ventura
June 01, 2026
Phillip Seamster was my service advisor. Helped me with my wife’s Lexus, got my RAV4 in and out with oil change in under the promised hour. Staff extremely helpful. Waiting area very nice. Helped me with my wife’s Lexus, got my RAV4 in and out with oil change in under the promised hour. Staff extremely helpful. Waiting area very nice. More
by Doug28428
Employees Worked With
Phillip Seamster
May 30, 2026
Alex searched for a car for me for a few weeks and kept me informed of anything that came in. She sent me photos of a FJ Cruisser that came in and I snagged it. I would recommend this dealership to anyone me informed of anything that came in. She sent me photos of a FJ Cruisser that came in and I snagged it. I would recommend this dealership to anyone looking for a nice used vehicle More
by randysbets
Employees Worked With
Alex
May 30, 2026
Austin Taylor is our go to service advisor. Ever since we moved down here he has been the one to help us out. I continue to go back to Hendrick Toyota because of him. Ever since we moved down here he has been the one to help us out. I continue to go back to Hendrick Toyota because of him. More
by Miketrout1108
Employees Worked With
Austin Taylor
May 30, 2026
My wife was traveling from out of town. She had an issue pop up on her Camry. We called over to Hendrick and Austin answered the phone. Extremely courteous and understanding of trying to ge She had an issue pop up on her Camry. We called over to Hendrick and Austin answered the phone. Extremely courteous and understanding of trying to get her back on the road. She was in and out in about an hour. Thanks for great and quick service. More
by CarGuRu99
Employees Worked With
Austin Taylor
May 30, 2026
If you need service, you need Hendrick Toyota of Wilmington. Specifically you need Austin Taylor in the service department. Honest, loyal, and efficient are the 3 words that best describe the way he Wilmington. Specifically you need Austin Taylor in the service department. Honest, loyal, and efficient are the 3 words that best describe the way he treats his customers. More
by car rater 123
Employees Worked With
Austin Taylor
May 30, 2026
I don't do online reviews very often, but this service was warranted of one. Austin Taylor is exceptional. Beyond exceptional I may add. He knows how to make a customer feel comfortable and at home while was warranted of one. Austin Taylor is exceptional. Beyond exceptional I may add. He knows how to make a customer feel comfortable and at home while getting service done on their vehicle. More
by Leah0616
Employees Worked With
Austin Taylor
