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Hendrick Toyota of Wilmington
Wilmington, NC
2,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,442 Reviews of Hendrick Toyota of Wilmington
August 22, 2026
Austin Taylor was so great. I came in for what I thought was going to be brakes and he was so honest with me. I ended up not needing anything. I appreciate his honesty. I came in for what I thought was going to be brakes and he was so honest with me. I ended up not needing anything. I appreciate his honesty. More
by nopaynenogame
Employees Worked With
Austin Taylor
August 22, 2026
Really impressed with the service department here. Dropped my car off and they were quick to diagnose the issue, walked me through the repair options, and didn’t pressure me into anything extra. Picke Dropped my car off and they were quick to diagnose the issue, walked me through the repair options, and didn’t pressure me into anything extra. Picked it up clean and running great, right on time. This is why I keep coming back. Payton was extremely detailed and talked me through everything. More
by johngetter234
Employees Worked With
Payton
August 22, 2026
Excellent service from start to finish! The staff greeted me right away, kept me updated on my car’s status throughout, and finished the work ahead of schedule. Everything was explained cle The staff greeted me right away, kept me updated on my car’s status throughout, and finished the work ahead of schedule. Everything was explained clearly, pricing was fair, and the whole process felt smooth and hassle-free. Highly recommend this service department and Payton! He’s awesome and is super nice. Thanks so much!!! More
by marksimms962
Employees Worked With
Payton
August 22, 2026
Great experience at the dealership’s service department! The team was friendly, upfront about pricing, and had my car ready faster than expected. They explained everything clearly without trying to upsell m The team was friendly, upfront about pricing, and had my car ready faster than expected. They explained everything clearly without trying to upsell me on stuff I didn’t need. Will definitely be back for future service. Recommend Payton to everyone. He was awesome and very detailed. More
by davidlawler098
Employees Worked With
Payton
August 20, 2026
Unfortunately I did not have a good experience here. My experience was with Jewel and the whole process felt very disorganised. She did not come across as very professional or put together and it showed My experience was with Jewel and the whole process felt very disorganised. She did not come across as very professional or put together and it showed in the way she handled things. She seemed very preoccupied communication was unclear and a lot of the time it felt like she had no idea what was going on. I felt pretty neglected and disrespected. Definitely go with another dealership or at least another sales person More
by cat
Employees Worked With
Jewel
August 17, 2026
We had such a great experience working with Phillip Zan! From start to finish, he truly went above and beyond to make the entire car-buying process as smooth and stress-free as possible. He was patient, hel From start to finish, he truly went above and beyond to make the entire car-buying process as smooth and stress-free as possible. He was patient, helpful, responsive, and never made us feel rushed or pressured. We also had to bring our kids along during the process, and Phillip was absolutely wonderful with them. That meant a lot to us and made what can normally be a stressful experience so much easier. As an active-duty military family, we especially appreciated learning that Phillip is a veteran himself. His professionalism, kindness, and genuine willingness to help really stood out. Even after the sale was complete, he continued checking in and helping us with the little details to make sure we were completely taken care of. If you’re looking for someone who genuinely cares about his customers and goes the extra mile, ask for Phillip Zan. We couldn’t have asked for a better experience and would absolutely recommend him to anyone looking for a vehicle. Five stars all around! More
by jessicaemartin21
Employees Worked With
Phillip Zan
