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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,444 Reviews

5640 Market St

Wilmington, NC

28405

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2,444 Reviews of Hendrick Toyota of Wilmington

August 27, 2026

Jeremy Johnson had me checked in quickly and informatively. The service was completed in the time he estimated and in good order. More

by Jrhmenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
August 27, 2026

Came in for service and worked with Tyler Larkin, he was a pleasure from start to finish. Thank you so much for explaining everything so well and helping my understand what my car needs and why. Forever gra More

by Mary Jade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Larkin
August 22, 2026

Austin Taylor is fantastic. Go see him at Hendrick Toyota of Wilmington. Superb service by all. More

by ToYoda953
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
Aug 25, 2026 -

Hendrick Toyota of Wilmington responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 22, 2026

Hendrick Toyota of Wilmington is the place to go for service. Austin Taylor was great. More

by whatisascreenname
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
Aug 25, 2026 -

Hendrick Toyota of Wilmington responded

Whatisascreenname, we are so happy to read such a great review about Hendrick Toyota Wilmington!

August 22, 2026

Austin Taylor was so great. I came in for what I thought was going to be brakes and he was so honest with me. I ended up not needing anything. I appreciate his honesty. More

by nopaynenogame
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
Aug 25, 2026 -

Hendrick Toyota of Wilmington responded

Nopaynenogame, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

August 22, 2026

Hendrick Toyota of Wilmington Never disappoints. Go see Austin Taylor. He was so nice and very respectful. More

by Goindrivin34
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
Aug 25, 2026 -

Hendrick Toyota of Wilmington responded

Goindrivin34, we are so happy to read such a great review about Hendrick Toyota Wilmington!

August 22, 2026

Really impressed with the service department here. Dropped my car off and they were quick to diagnose the issue, walked me through the repair options, and didn’t pressure me into anything extra. Picke More

by johngetter234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Aug 25, 2026 -

Hendrick Toyota of Wilmington responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 22, 2026

Excellent service from start to finish! The staff greeted me right away, kept me updated on my car’s status throughout, and finished the work ahead of schedule. Everything was explained cle More

by marksimms962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Aug 25, 2026 -

Hendrick Toyota of Wilmington responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 22, 2026

Great experience at the dealership’s service department! The team was friendly, upfront about pricing, and had my car ready faster than expected. They explained everything clearly without trying to upsell m More

by davidlawler098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Aug 25, 2026 -

Hendrick Toyota of Wilmington responded

Davidlawler098, we're happy to hear you had such a positive experience with our team!

August 20, 2026

Unfortunately I did not have a good experience here. My experience was with Jewel and the whole process felt very disorganised. She did not come across as very professional or put together and it showed More

by cat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jewel
Aug 27, 2026 -

Hendrick Toyota of Wilmington responded

Cat, we are so sorry to hear about your experience. Jewell is one of our newest sales associates so she is still learning. Please call Brenden Halloran, her direct manager at 910-791-9735 so we can learn more about your experience to use this as a coaching opportunity going forward. Thank you again for letting us know.

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