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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,243 Reviews

5640 Market St

Wilmington, NC

28405

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2,243 Reviews of Hendrick Toyota of Wilmington

June 06, 2023

I had awesome help with Melisa Hatcher making sure my rav4 was up to date! More

by A.D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jun 08, 2023 -

Hendrick Toyota of Wilmington responded

A.d., thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

June 06, 2023

Today I went to go get my RAV4 serviced at the Wilmington Toyota dealership and was helped by John Irving, who is very courteous knowledgeable kept me in, touch the whole time, and was a pleasure to work wit More

by Stanpow11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jun 09, 2023 -

Hendrick Toyota of Wilmington responded

Hi Stanpow11, we are very happy to have provided you with such a positive experience!

June 06, 2023

Melisa Hatcher was awesome and my maintenance was done in a timely manner. Would always recommend! More

by jenniblevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa hatcher
Jun 09, 2023 -

Hendrick Toyota of Wilmington responded

Jenniblevins, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

June 06, 2023

Alyssa is the BEST she always has a smile and makes our service experience top notch More

by Missdebi42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jun 08, 2023 -

Hendrick Toyota of Wilmington responded

Missdebi42, it's experiences like yours that really keep us motivated!

June 05, 2023

Moved from the northeast and so glad I found this dealer. The service advisors are knowledgeable and you don’t feel as if you are taken advantage of. Big service department, so it can get hectic, but almost More

by Lomatomich84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Jun 07, 2023 -

Hendrick Toyota of Wilmington responded

Lomatomich84, we're happy to hear you had such a positive experience with our team!

June 05, 2023

John Irving was great. He was friendly and professional. He took time to explain service options. Car service was quick and efficient. More

by diver4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jun 07, 2023 -

Hendrick Toyota of Wilmington responded

Diver4u2, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 05, 2023

Frank Barbara did a great job getting me in and out of the service department, in a timely efficient manner. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Jun 07, 2023 -

Hendrick Toyota of Wilmington responded

Hi Bob, thank you so much for your positive comments about Hendrick Toyota Wilmington!

June 05, 2023

Went back to Hendrick Toyota for my 3rd service on my 2022 Rav4. This dealership has the best customer service I've ever had at a dealership. Daniel Allen was very courteous and very helpful and answered More

by davidgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
Jun 07, 2023 -

Hendrick Toyota of Wilmington responded

Davidgd, thank you for your kind words and this wonderful review!

June 05, 2023

Great service from Melisa Hatcher. I had a 1000 appointment, and the service was complete by 1045. More

by derrick.w.heglar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jun 07, 2023 -

Hendrick Toyota of Wilmington responded

Derrick.w.heglar, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

June 05, 2023

Thank you to William Sykes for the great service help with my Toyota Camry! He offered to help with anything I needed and made sure to keep me informed along the way. I always trust his experience! More

by jayneelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Jun 07, 2023 -

Hendrick Toyota of Wilmington responded

Hi Jayneelise, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

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