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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,221 Reviews

5640 Market St

Wilmington, NC

28405

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2,221 Reviews of Hendrick Toyota of Wilmington

March 23, 2023

I received incredible service and solid advice from Dawn Thomas, my service manager. She gave me a good assessment of the condition of my truck, and offered advice that fit my objectives. I appreciated bein More

by milnertb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas, Kathryn Jessick
Mar 25, 2023 -

Hendrick Toyota of Wilmington responded

Milnertb, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

March 23, 2023

Great and friendly staff. Really great experience. Thank you to Austin for such a wonderful experience! More

by losingallthought
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bryson
Mar 25, 2023 -

Hendrick Toyota of Wilmington responded

Losingallthought, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

March 23, 2023

Just got home from taking my Highlighter in for the first 5,000 service. I was greeted by Sylvia Jeffcoat who took care of everything and was a pleasure. More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Mar 25, 2023 -

Hendrick Toyota of Wilmington responded

Bob, thank you for your kind words and this wonderful review!

March 22, 2023

Sylvia Jeffcoat is an outstanding professional and wonderful, caring person who always puts her clients first. She is amazing and I truly appreciate her. She has looked after me and my five vehicles More

by bew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Mar 24, 2023 -

Hendrick Toyota of Wilmington responded

Hi Bew, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

March 22, 2023

Dawn Thomas is great Friendly, thorough, efficient and great explaining the coffee machine Ask for Dawn More

by gmhoare
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas, Kathryn Jessick
Mar 24, 2023 -

Hendrick Toyota of Wilmington responded

Gmhoare, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

March 22, 2023

Had service done on my Tundra they got me in rather quickly. Service department very pleasant More

by Nodak12
Recommend Dealer
Yes
Employees Worked With
John Irving
Mar 24, 2023 -

Hendrick Toyota of Wilmington responded

Nodak12, thank you for your kind words and this wonderful review!

March 21, 2023

Molly was extremely knowledgeable about all of the vehicles and very patient with us as we considered several vehicles. More

by Alyssa
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Molly Fallon
Mar 23, 2023 -

Hendrick Toyota of Wilmington responded

Hi Alyssa, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

March 21, 2023

Thanks Charlie! Came in for a drop in appointment for a flashy sensor - got me in and squared away without incident More

by chrisS NC
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Mar 23, 2023 -

Hendrick Toyota of Wilmington responded

Chriss Nc, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

March 20, 2023

Efficient. Jacob was a very good service advisor knowledgeable, attentive, coffee was good. Pleasant experience More

by Adb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Utecht
Mar 22, 2023 -

Hendrick Toyota of Wilmington responded

Hi Adb54, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

March 20, 2023

Austen Jones was very process and through with the repair and service of my wife’s sienna. He was courteous and took care of everything in a timely manner. More

by andywclymer
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Mar 22, 2023 -

Hendrick Toyota of Wilmington responded

Hi Andywclymer, we are very happy to have provided you with such a positive experience!

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