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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,221 Reviews

5640 Market St

Wilmington, NC

28405

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2,221 Reviews of Hendrick Toyota of Wilmington

March 16, 2023

We had a good experience! We would especially like to thank Melissa Hatcher for being so helpful and kind 😊 More

by Annhair45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hamilton
Mar 18, 2023 -

Hendrick Toyota of Wilmington responded

Annhair45, thank you for your kind words and this wonderful review!

March 16, 2023

I worked with Sean Marra and he took great care of me. I got my car back quickly and freshly washed! Always love coming to see him! More

by hollyannf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Mar 18, 2023 -

Hendrick Toyota of Wilmington responded

Hollyannf, it's experiences like yours that really keep us motivated!

March 16, 2023

Dawn Fromme was easy to work with and made the whole car buying process go smoothly I highly recommend this service consultant and this dealership More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Mar 18, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 15, 2023

Good experience. William Sykes is what makes a good dealership. Personable, courtesy, and good employees are the backbone that makes a business run. More

by PJ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Sykes
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Pj, it's experiences like yours that really keep us motivated!

March 15, 2023

The service quality is always consistent. Professional, clean, efficient. This dealership is top notch! Thank you! More

by gretchen.bodnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Gretchen.bodnar, reviews like this give us motivation and help us ensure we provide high-quality care.

March 14, 2023

Sylvia Jeffcoat was very helpful with my service and scheduling service for my wife's vehicle. After my service, she went over the mechanic's suggestions without being pushy or attempting to upsell me. More

by zanniewjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Hi Zanniewjr, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

March 14, 2023

Worked with Alyssa in the service department today. Just like everyone else I have worked with there, she was wonderful. Polite, professional, and she is one of the MANY reasons I will only work with More

by baumssquad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Baumssquad, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

March 14, 2023

I took my truck for the first service maintenance and Alyssa was really helpful and very kind!! Thanks More

by Fede
Recommend Dealer
Yes
Employees Worked With
Alyssa
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Fede, we are so happy to read such a great review about Hendrick Toyota Wilmington! Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2023

Always helpful, parts in stock. Communicates with the customer when concerns come up. Mike and Charlie did a good job taking care of our Sequoia More

by tmansbery
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan, Mike (trainee)
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Hi Tmansbery, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

March 14, 2023

Had my Sienna serviced today and was very pleased with the care and attention I received. Melisa Hatcher was kind and courteous. Toyota had my van done in no time! Quite pleased. Thanks ! More

by lknowles516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Mar 17, 2023 -

Hendrick Toyota of Wilmington responded

Lknowles516, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

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