Back

Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,235 Reviews

5640 Market St

Wilmington, NC

28405

Directions

By Type

2,235 Reviews of Hendrick Toyota of Wilmington

February 05, 2023

Charlie was great, very kind and straight to the point! Everything went smoothly with no complaints at all. More

by anxyooj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Feb 07, 2023 -

Hendrick Toyota of Wilmington responded

Anxyooj, we're happy to hear you had such a positive experience with our team!

February 04, 2023

Thanks, Charlie! Hendricks is the best. Great customer service and wonderful staff. Great coffee, too! More

by mibsphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Feb 07, 2023 -

Hendrick Toyota of Wilmington responded

Mibsphil, thank you for your kind words and this wonderful review!

February 03, 2023

John I. in the Service Dept was great! I was in and out in no time at all. He was very professional and just really nice to work with. More

by dagger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Feb 07, 2023 -

Hendrick Toyota of Wilmington responded

Dagger5, it's experiences like yours that really keep us motivated!

February 03, 2023

Charlie in Service did his best to give me options when I had issues with my Tacoma. A free rental car was provided while we waited for a part to come in. More

by nccarpetbagger
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Feb 07, 2023 -

Hendrick Toyota of Wilmington responded

Hi Nccarpetbagger, thank you so much for your positive comments about Hendrick Toyota Wilmington!

February 03, 2023

Brook was great and helped me get in and out quickly. She was her personable and friendly and made my experience a great one! More

by kbeeson00
Recommend Dealer
Yes
Employees Worked With
Brook Myrick
Feb 07, 2023 -

Hendrick Toyota of Wilmington responded

Kbeeson00, reviews like this give us motivation and help us ensure we provide high-quality care.

February 03, 2023

DAWN was terrific . .... I would give her 5 stars!!!!!!!!!!!!!!!Extremely helpful,best of the best. Love my new Avalon More

by nancysand46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Feb 07, 2023 -

Hendrick Toyota of Wilmington responded

Nancysand46, we're so glad that we were able to go above and beyond your expectations!

February 02, 2023

I was in for routine service, the check-in was easy, and my questions were answered. Brooke checked me out and answered my questions before I left. More

by Jwell383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Feb 03, 2023 -

Hendrick Toyota of Wilmington responded

Hi Jwell383! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2023

The service was really great here! Our salesman, Chad Burgess, was a great help to us. He helped explain everything and made the process really smooth & enjoyable. We are glad that we More

by fatema.khan95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Burgess
Feb 03, 2023 -

Hendrick Toyota of Wilmington responded

Hi Fatema.khan95, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 01, 2023

John in service got me in and out quickly. Special request handled with no issues. More

by darakjy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Feb 03, 2023 -

Hendrick Toyota of Wilmington responded

Darakjy, we're so glad that we were able to go above and beyond your expectations!

February 01, 2023

In for service. Service advisor, Dawn Thomas, was pleasant and professional throughout my stay. She kept me informed and brought an issue I suspected which was resol More

by Mjcakenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Feb 03, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

...
146
...