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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,297 Reviews

5640 Market St

Wilmington, NC

28405

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2,297 Reviews of Hendrick Toyota of Wilmington

January 14, 2023

Rachel Motz and Doug Staudenmaier are so funny. They are both very good at their jobs and are a pleasure to have in your dealership. More

by reberola64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel and doug
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Reberola64, thank you for your kind words and this wonderful review!

January 13, 2023

Thanks Charlie - great job! Clear communication regarding all of the service items needed - all at a fair price More

by petenottingham43
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Hi Petenottingham43, thank you so much for your positive comments about Hendrick Toyota Wilmington!

January 13, 2023

Alyssa was awesome. She is friendly, knowledgeable and helpful. I will ask for her by name for my next visit. More

by sunshinem
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Sunshinem, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2023

Hendrick Toyota has always been too notch for product and service, John Irving, our service advisor was courteous, knowledgeable and efficient More

by gcorreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Gcorreira, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

January 12, 2023

John Irving helped me out today. I received fast service, he is friendly and makes sure everything is efficient. More

by Thao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Thao, reviews like this give us motivation and help us ensure we provide high-quality care.

January 12, 2023

Always easy, professional and personal are all friendly and helpful. A pleasure getting my car fixed More

by Klg6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Klg6, thank you for your kind words and this wonderful review!

January 12, 2023

The service writer John Irving was very helpful and nice. I will probably ask for him again on my next trip. More

by mcapps0159
Recommend Dealer
Yes
Employees Worked With
John Irving
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Mcapps0159, thank you for sharing your positive experience!

January 12, 2023

John Irving great service helpful excellent customer service at the dealership fast and friendly thanks More

by Lulu4256sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Lulu4256sandy, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

January 12, 2023

We were new to the area and the dealership was excellent getting our service agreements in place and scheduling service. More

by Paula H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

January 12, 2023

Had oil change and car filters replaced, plus State inspection . Service rep called about need for inspection. I had forgotten. Prices seemed a little high but, I like going to dealership. Toyota More

by Walter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Walter, reviews like this give us motivation and help us ensure we provide high-quality care.

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