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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,220 Reviews

5640 Market St

Wilmington, NC

28405

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2,220 Reviews of Hendrick Toyota of Wilmington

December 17, 2022

Very on was fantastic. Dale Strauf was awesome, his communication the whole time was A+++. I will certainly go back for service work and to shop for a new truck when it’s t More

by mikew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Dec 20, 2022 -

Hendrick Toyota of Wilmington responded

Mikew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

December 16, 2022

Charlie Kaplan thank you for handling our car and getting it back to us quit More

by AJTTHUNDER
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian gottry
Dec 17, 2022 -

Hendrick Toyota of Wilmington responded

Ajtthunder, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 16, 2022

Sylvia Jeffcoat was my advisor. She was my advisor, very professional, provided prompt and friendly service. More

by Uno.securitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Dec 20, 2022 -

Hendrick Toyota of Wilmington responded

Uno.securitas, we're glad to hear you enjoyed your visit. We hope we can give you an even better experience next time and earn that fifth star! Happy Holidays!

December 15, 2022

Great service from Sylvia Jefcoat! Hendrick Toyota always comes through with with excellence! The waiting room and complementary coffee always makes for a pleasant experience. More

by wsbrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Dec 17, 2022 -

Hendrick Toyota of Wilmington responded

Wsbrier, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

December 15, 2022

Great service and Charlie Kaplan is awesome. Personable, attentive. and kept me informed throughout. Toyota of Wilmington is excellent!!!! More

by ashenis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Dec 17, 2022 -

Hendrick Toyota of Wilmington responded

Hello Ashenis3, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

December 15, 2022

Dawn Thomas did an excellent job servicing my Tundra today. Had some unexpected maintenance that needed to be done but it’s nice to know what else needs to be taken off too. The wait time was a little l More

by Sy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas and Kyla Beattie
Dec 17, 2022 -

Hendrick Toyota of Wilmington responded

Sy, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2022

I really enjoyed Austen Jones , bubbly personality and he made me feel comfortable about trusting him with my vehicle. He’s a good fit for Hedrick Toyota, I’m so glad you hired him. More

by kdlopez50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Lambar
Dec 17, 2022 -

Hendrick Toyota of Wilmington responded

Kdlopez50, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 20, 2022 -

kdlopez50 responded

Thank you for the warm response and for caring about your customers. Customer of Toyota Hendricks for life!!! :) Karen D Lopez Proud owner of 2023 Toyota RAV4 XLE

December 15, 2022

Dawn Thomas went above and beyond to help me. She is a top notch advisor. More

by Lbjso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Dec 17, 2022 -

Hendrick Toyota of Wilmington responded

Lbjso, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

December 15, 2022

Had a great experience at the dealership. Charlie Kaplan was very helpful and courteous. Offered his card saying I could contact him directly with any issues. More

by JayP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
Dec 17, 2022 -

Hendrick Toyota of Wilmington responded

Jayp, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

December 14, 2022

WilliamSykes had me out the door for an oil change and tire repair in less than the estimated 60 min- friendly service great experience👍👍 More

by tracyboyermatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Dec 16, 2022 -

Hendrick Toyota of Wilmington responded

Tracyboyermatthews, thank you for your kind words and this wonderful review!

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