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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,366 Reviews
Call Dealership (910) 795-2945
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5640 Market St

Wilmington, NC

28405

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2,366 Reviews of Hendrick Toyota of Wilmington

January 17, 2023

Charlie Kaplan was very helpful and explained everything to me so I can understand it he was very nice and I appreciate his help so More

by Ladytcam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Ladytcam1, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

January 16, 2023

Everyone at the dealership was very nice and helpful. Our truck actually arrived a few days earlier than expected. Our purchase was a great experience! Mariely and Josh were great to work with. More

by cronin5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mariely and Josh
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Cronin5, thank you for your kind words and this wonderful review!

January 15, 2023

Rachel Motz is my service advisor for everything I need. She goes above and beyond. More

by sidbrewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel motz
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Sidbrewington, we're so glad that we were able to go above and beyond your expectations!

January 15, 2023

The service with Rachel Motz was fantastic. She absolutely crushed it and is doing a great job! More

by rfuces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel motz
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Rfuces, thank you for your kind words and this wonderful review!

January 15, 2023

well first off rachel motz is amazing. secondly i think the dealership has gone out of their way to improve. outstanding. More

by yavonnecasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel motz
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Yavonnecasto, reviews like this give us motivation and help us ensure we provide high-quality care.

January 14, 2023

Rachel Motz and Doug Staudenmaier are so funny. They are both very good at their jobs and are a pleasure to have in your dealership. More

by reberola64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel and doug
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Reberola64, thank you for your kind words and this wonderful review!

January 14, 2023

Thank you so much Rachel. I appreciate all your wonderful and thoughtful help and effort. More

by reberola64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel motz
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Reberola64, we are so happy to read such a great review about Hendrick Toyota Wilmington!

January 14, 2023

Rachel motz is an amazing service writer and excellent customer service representative. Thank you Rachel! More

by Tempest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Motz
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Tempest, thanks for your praise and kind comments about our team.

January 14, 2023

The staff provided excellent and caring service. They helped me find the perfect vehicle for me. I will definitely refer friends and family to Hendricks More

by Joyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy fulgham
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Joyce, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Jan 19, 2023 -

Joyce responded

I want to give a special thanks to Kim Wehinger and Andy Fulgham. They were able to point me in just the right way to get what I needed and wanted. They both went out of their way to help. Great Work and great employees.

January 14, 2023

William Sykes is our advisor. He has been very helpful when issues arise. He is very thorough and makes sure things are taken care of in a professional manor. More

by Dlrivenbark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Report | Print
Jan 18, 2023 -

Hendrick Toyota of Wilmington responded

Hello Dlrivenbark, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

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