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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,404 Reviews

5640 Market St

Wilmington, NC

28405

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2,404 Reviews of Hendrick Toyota of Wilmington

January 05, 2023

My experience was great, I was in and out in no time and Alyssa made my experience even better! It’s so nice to have motivated nice and caring people like Alyssa to help out! More

by Brittanyschott361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Barber, David Allard
Jan 07, 2023 -

Hendrick Toyota of Wilmington responded

Brittanyschott361, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

January 05, 2023

I didn’t feel like driving to the Lexus dealership in Raleigh so I came here for service and they were able to do everything that I needed! More

by nicolemonroe40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
Jan 07, 2023 -

Hendrick Toyota of Wilmington responded

Hello Nicolemonroe40, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 05, 2023

Buying experience with Kim and now service experience with Sylvia Jeffcoat were both top notch. More

by paulpopowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Jan 07, 2023 -

Hendrick Toyota of Wilmington responded

Hi Paulpopowski, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 05, 2023

Sean Marra is always exceptional. He notifies us as soon as service is complete and makes recommendations/suggestions for optimum care of our vehicles. He is extremely personable and More

by 4looneys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Jan 06, 2023 -

Hendrick Toyota of Wilmington responded

4looneys, thanks for your praise and kind comments about our team.

January 05, 2023

Dawn Fromme. Best salesperson ever! Explains everything and shows me how to work all the systems. More

by Viveee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Jan 06, 2023 -

Hendrick Toyota of Wilmington responded

Hi Viveee! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

January 04, 2023

Ken papaleo was our salesman, awesome Guy, got my wife into a new 2023 4Runner trd off-road premium in Lunar rock, my wife loves it. Thanks ken. Hey, Hendrick, give that man a raise More

by badbair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Papaleo, Kathryn Jessick
Jan 06, 2023 -

Hendrick Toyota of Wilmington responded

Badbair, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

January 04, 2023

Sylvia Jeffcoat was very helpful. She had my car in and out of service very wuickly More

by acbariglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Jan 06, 2023 -

Hendrick Toyota of Wilmington responded

Hi Acbariglio, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

January 03, 2023

Excellent service from John Irving. All staff were pleasant, courteous and professional. Enjoy doing business with Hendrick Toyota. More

by ouellettegp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving , Kathryn Jessick
Jan 05, 2023 -

Hendrick Toyota of Wilmington responded

Ouellettegp, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

January 03, 2023

Great customer service! Charlie Kaplan took care of all of my needs without question. I would recommend them to all of my friends any day of the week! More

by ManuelWyley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Jan 05, 2023 -

Hendrick Toyota of Wilmington responded

Manuelwyley, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

January 02, 2023

Just happily got a car from Ms Makenzie Barns at Hendrick Toyota of Wilmington. She is such a professional who concerns very much about buyers’ needs and wants. Whenever you ask questions or make requests, s More

by Cal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makenzie Barns
Jan 02, 2023 -

Cal responded

Just happily got a car from Ms Makenzie Barns at Hendrick Toyota of Wilmington. She is such a professional who concerns very much about buyers’ needs and wants. Whenever you ask questions or make requests, she acts quickly to find answers to your satisfaction which showed us how much she likes her job and how eager she is willing to help her clients. Because of her personal and professional work ethic, we decided to buy another car from her later in April for our daughter. Thank Hendrick Toyota in Wilmington to have such wonderful employees like Ms Makenzie on board.

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