Hendrick Toyota of Wilmington

1st 5,000 mile checkup Nick Chinn's aid and assistance are great. He went out of his way (at least in my experience elsewhere) to explain service options/requirements, the Nick Chinn's aid and assistance are great. He went out of his way (at least in my experience elsewhere) to explain service options/requirements, then to correct an error in my extended warranty paperwork, and then to show me how to use the "bonus" car wash after service completed. As for the actual mechanical service itself, no comment as I'm not technically proficient; however, car works well so far. More

Great Service at Hendrick Toyota Erick was professional and knowledgeable about the work to be done on my automobile. We've taken our cars to Hendrick since we moved to Wilmington an Erick was professional and knowledgeable about the work to be done on my automobile. We've taken our cars to Hendrick since we moved to Wilmington and have been pleased with their service. We also appreciate their complimentary shuttle service. More

Excellent facility and customer service The facility is very clean with a nice waiting area. While the parts and service were not cheap, both my vehicles were quickly repaired sooner than e The facility is very clean with a nice waiting area. While the parts and service were not cheap, both my vehicles were quickly repaired sooner than estimated. Keith in service department was extremely professional and helpful; very friendly and great about keeping customer informed of repair updates. More

LEASE OF A 2018 TACOMA SR5 KRIS WAS JUST GREAT - FROM THE ORIGINAL CONTACT BY PHONE FROM ME TO KRIS TELL I MET HIM LATER THAT DAY TO REVIEW THE VARIOUS SERIES OF VEHICLES - KRIS KRIS WAS JUST GREAT - FROM THE ORIGINAL CONTACT BY PHONE FROM ME TO KRIS TELL I MET HIM LATER THAT DAY TO REVIEW THE VARIOUS SERIES OF VEHICLES - KRIS EXPLAINED THE VARIOUS MODELS/SERIES OF VECHICLES AND THE AVAILABLE FINANCING - HE PROVIDED IS UPMOST ATTENTION AND I WAS TREATED AS A MOST VALUABLE CUSTOMER - I WAS REFERRED TO KRIS BY SOMEONE WHO HAD MADE A PURCHASE FROM HIM IN LATE 2017 - I WILL MOST CERTAINLY REFER ANYONE WHO MIGHT BE A POTENTIAL CUSTOMER OF HENDRICK More

Professional and easy to talk to Salesman! Eric was very professional, always got back to me in a timely manner. I did not feel pressured. He made buying a new Rav 4 pleasant experience! We w Eric was very professional, always got back to me in a timely manner. I did not feel pressured. He made buying a new Rav 4 pleasant experience! We will definitely refer him to our friends! More

Excellent sales staff! Painless and seamless process to get another lease. If looking for an efficient, economical, and reliable car; a corolla I can recommend. I have acqui Painless and seamless process to get another lease. If looking for an efficient, economical, and reliable car; a corolla I can recommend. I have acquired my second one now; and between the two I have never had an unexpected dealer visit!! More

Pressure to meet monthly quota The urgency and pressure to commit to a lease/down payment to meet dealerships' end of month sales in the evening was stressful; that being said, when The urgency and pressure to commit to a lease/down payment to meet dealerships' end of month sales in the evening was stressful; that being said, when I went to complete the process the next day it went smoothly and pleasantly....I had a lovely young woman who was accommodating in every way. More

Great dealership! Best service department! This is our fourth car from Hendrick Toyota and have enjoyed our experiences with them. They the best sales staff (Daisy Mabe) and their service depa This is our fourth car from Hendrick Toyota and have enjoyed our experiences with them. They the best sales staff (Daisy Mabe) and their service department is next to none. More

Awesome Brent and Brenden provided me excellent service and accomodated me on a great deal on the 4th RAV 4 all purchased within the last 9 months for my fami Brent and Brenden provided me excellent service and accomodated me on a great deal on the 4th RAV 4 all purchased within the last 9 months for my family, all the same, we have a fleet More

Great Help with Warranty Work on RAV4 EV Hendrick Toyota of Wilmington has been Great in working with me to take care of warranty work. My RAV4 EV vehicle was originally only sold in Califo Hendrick Toyota of Wilmington has been Great in working with me to take care of warranty work. My RAV4 EV vehicle was originally only sold in California and had some issues that this dealership would have never seen. They went above and beyond to make sure everything was taken care of when it needed a new/rebuilt drive motor. Thank you very much! More