
Hendrick Toyota of Wilmington
Wilmington, NC
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2,246 Reviews of Hendrick Toyota of Wilmington
Mixed It took eight months to get a replacement dashboard which to me seemed a very long time. I really appreciated them replacing it however and was satis It took eight months to get a replacement dashboard which to me seemed a very long time. I really appreciated them replacing it however and was satisfied with the work. My only disappointment was they failed to wash the car when they had finished. Julian Bradberry 799-4195 More
Treated us like family Hendricks Toyota is a World Class organization, from top to bottom. We have been loyal and satisfied customers of Hendricks Toyota of Wilmington for Hendricks Toyota is a World Class organization, from top to bottom. We have been loyal and satisfied customers of Hendricks Toyota of Wilmington for the past ten years (both sales and service) and we have yet to be disappointed. This buying experience is no exception. Randy Hadgraft did a superb job taking care of all our needs, making our buying experience totally painless and actually enjoyable. Jake Scott took care of all our financial needs and walked us through every option on a very impressive desk display. Eric Coble kicked off our experience by introducing us to the right people. Jack Morgan was kind enough to spare some time to facilitate our buying experience, as well. We couldn't be happier! More
10,000 check up Keith in the service area is wonderful and professional. All things get done in a timely manner, including washing my car. Waiting in your area is g Keith in the service area is wonderful and professional. All things get done in a timely manner, including washing my car. Waiting in your area is great as it gives me time to work. More
5 stars is for Andy Jordan. 4 stars for Bobby Andy was excellent. He was not pushy. He knew I was serious and he was very helpful. Bobby called and confirmed price and update on vehicle with ext Andy was excellent. He was not pushy. He knew I was serious and he was very helpful. Bobby called and confirmed price and update on vehicle with extras. Arrived at dealership and he tried to change. Had to get ok on what he had already promised. Was finally ok. Very disappointed he was not standing by his word. Impressed with Andy, but not Bobby. More
always on time Visited the dealer to do state inspection, came in on time , greeted by friendly service people, had a cup of coffee , by the time I was done my car w Visited the dealer to do state inspection, came in on time , greeted by friendly service people, had a cup of coffee , by the time I was done my car was ready and a free car wash More
Well ran business Came in, test drove, and purchased in under two hours. Hard to beat. I told them what I needed, and with a few quick negotiations, we were good to go. Came in, test drove, and purchased in under two hours. Hard to beat. I told them what I needed, and with a few quick negotiations, we were good to go. Elias was great and very professional. Wife came back the next day and bought a 4Runner if that says anything! More
Good salesman Chad told us everything to expect and what the car looked like. The only complaint was that the car was not fully detailed when we took position. The Chad told us everything to expect and what the car looked like. The only complaint was that the car was not fully detailed when we took position. The trunk soundproofing needs two fasteners which we did not notice were missing. In all fairness, Chad stayed with us even though he was off for the weekend and planned a trip to see his children! More
Quick and professional! Eric is a very good representative to Hendrick motors! He helped me considerably , and helped me with better coupons than what I had. Very professiona Eric is a very good representative to Hendrick motors! He helped me considerably , and helped me with better coupons than what I had. Very professional! More
New car purchase I have been a long time customer at Toyota Wilmington. My experiences have always been positive. The personal is knowledgeable, polite, friendly an I have been a long time customer at Toyota Wilmington. My experiences have always been positive. The personal is knowledgeable, polite, friendly and helpful. All my questions were answered in a professional way. More
I have always had excellent service at Hendrix Toyota I made an appointment for a regular tune up yesterday. My husband was with me and we were treated by the service staff professionally and courteously. I made an appointment for a regular tune up yesterday. My husband was with me and we were treated by the service staff professionally and courteously. Before we had a chance to sit in the waiting area , Mr Bruce Winoker greeted us and asked if we were aware my lease was over in a few months. Mr. Willie Jackson walked up to us and between the two of them they explained what our options were and what was in stock. I really had not planned of leasing a vehicle yesterday but they made the experience as painless as possible. I would definitely recommend these two gentlemen to anyone looking to purchase any Toyota vehicle. More