Hendrick Toyota of Wilmington

It was an overall good experience. I appreciated much of the pre-work that was done with Dawn Fromme via email. She was very responsive and quick to follow up to questions. I appreciated much of the pre-work that was done with Dawn Fromme via email. She was very responsive and quick to follow up to questions. More

battery replacement for 2006 Toyota Hylander Replacement battery was not available for several days. Service rep (Paul Eldridge) was able to quickly arrange a loaner, which allowed me to complete Replacement battery was not available for several days. Service rep (Paul Eldridge) was able to quickly arrange a loaner, which allowed me to complete a previously scheduled trip. More

Great and Expediant Customer Service I drive about 40 minutes to get there, however, the service is fast and excellent. We have purchased 3 cars at this dealership. I find the staff to I drive about 40 minutes to get there, however, the service is fast and excellent. We have purchased 3 cars at this dealership. I find the staff to be outstanding and responsive. More

Very nice experience purchasing my 2017 used RAV4 I loved the low key approach to purchase. Dustin Cummins was very helpful and professional. Would definitely buy here again. I walked away with a dal I loved the low key approach to purchase. Dustin Cummins was very helpful and professional. Would definitely buy here again. I walked away with a dal I could live with. Love the car. I have owned 4 Toyotas and never had a bad experience. More

Great buying experience After two years of trying to get my wife to get a new car, she finally relented. She has always been uncomfortable buying a new car. Not this time. After two years of trying to get my wife to get a new car, she finally relented. She has always been uncomfortable buying a new car. Not this time. Hendrick Toyota was her third and final stop. Sales associate Jim Reed spent a lot of time with her and she decided on a 4Runner. She and I both went back later to close the deal. There are just very nice, competent people at this dealership. More

Great Service Came into service bay late in afternoon, Just had a few things to check on on ix month service. They took car in and did a great job in less than an Came into service bay late in afternoon, Just had a few things to check on on ix month service. They took car in and did a great job in less than an hour. Even had a good car wash afterwards. Thanks. Hendrick. More

New car purchase And it was very cordial and very professional and down to earth. We were very comfortable and dealing with him and his manager we feel like they gav And it was very cordial and very professional and down to earth. We were very comfortable and dealing with him and his manager we feel like they gave us a very good deal and we are very satisfied . We were treated with respect and not pressured. I would deal with Toyota Wilmington again and recommend them to my friends More

Exceptional Everyone we came in contact with was very knowledgeable, personable and professional. We have been buying cars for 30 years and this was the best car Everyone we came in contact with was very knowledgeable, personable and professional. We have been buying cars for 30 years and this was the best car buying experience we ever had. More

new 2018 lease I am a repeat customer having several Toyota Carolla’s over the last 14 years, I am always satisfied with the efficient and friendly service. Looking I am a repeat customer having several Toyota Carolla’s over the last 14 years, I am always satisfied with the efficient and friendly service. Looking forward to enjoying my new car for a long time. More

Vehicle Service We have used the Hendrick service dept. for the past 13 years...Sylvia has been our service tech throughout this time period and our service experienc We have used the Hendrick service dept. for the past 13 years...Sylvia has been our service tech throughout this time period and our service experience has been excellent! I would highly recommend Sylvia and the Hendrick service dept. for professional service and maintenance of your vehicle. More