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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,225 Reviews

5640 Market St

Wilmington, NC

28405

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2,225 Reviews of Hendrick Toyota of Wilmington

February 11, 2024

Great customer service by Ben Royall! It was my first service on my new RAV4 and I was pleased! More

by gretchenhutt1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Royall
Feb 12, 2024 -

Hendrick Toyota of Wilmington responded

Gretchenhutt1956, thank you for your kind words and this wonderful review!

February 10, 2024

Awesome customer service by Frank Barbara! Frank went above and beyond to make sure I was well informed of my car repair, did his best to work with the service dept to keep my expense as low a More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Feb 12, 2024 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

February 10, 2024

Once again Hendrick Family and most jmprtant Willie Jackson did it again! Made me one HAPPY Individual!!!! I I've been dealing with Willie for 32 years and I always said I wanted a 4Runner of my dreams More

by Cminime39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy, Willie Jackson, Kathryn Jessick
Feb 12, 2024 -

Hendrick Toyota of Wilmington responded

Cminime39, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2024

Alex Retzer made the process super easy and didn’t waste our entire day like past dealer experiences. More

by Morganlafleur3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Feb 12, 2024 -

Hendrick Toyota of Wilmington responded

Morganlafleur3, thank you for your kind words and this wonderful review!

February 09, 2024

Awesome, helpful, and stress free car shopping. Molly was great! Elias was a great finisher. More

by jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly, Elias
Feb 12, 2024 -

Hendrick Toyota of Wilmington responded

Jan, we are very happy we could provide you with a positive experience!

February 09, 2024

I purchased my 2023 Prius at Hendricks last year. Charlie Kaplan was my service tech when I returned for a 5000 mile maintenance and Ben Royall was my service tech last week when I finally got my sec More

by 4elainemarie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan, Ben Royall
Feb 12, 2024 -

Hendrick Toyota of Wilmington responded

Hi 4elainemarie, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

February 08, 2024

Alyssa provided an awesome customer experience. They provide a quick, accurate, and pleasant customer service. More

by Edwardsa1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope
Feb 10, 2024 -

Hendrick Toyota of Wilmington responded

Edwardsa1968, we are so happy to read such a great review about Hendrick Toyota Wilmington!

February 08, 2024

Always a pleasure to see Willie Jackson! My family has been buying Toyotas for over 20 years. Great customer service and maintenance every visit with a smile. Willie Jackson makes sure every More

by jgfrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Feb 10, 2024 -

Hendrick Toyota of Wilmington responded

Hi Jgfrink, thank you so much for your positive comments about Hendrick Toyota Wilmington!

February 08, 2024

If you are looking for a Toyota, the best salesman to deal with is Matt Reed. He is very knowledgeable, courteous and a great person to deal with even if you do not end up buying a Toyota. Stuart G More

by Sgreenbaum1
Recommend Dealer
Yes
Employees Worked With
Matt Reed
Feb 10, 2024 -

Hendrick Toyota of Wilmington responded

Sgreenbaum1, thanks for your praise and kind comments about our team.

February 07, 2024

Dawn Thomas was very helpful when I brought my car in for servicing.Thank you! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Feb 09, 2024 -

Hendrick Toyota of Wilmington responded

Mary, we are so happy to read such a great review about Hendrick Toyota Wilmington!

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