Hendrick Toyota of Wilmington

Alex Retzer made the process super easy and didn’t waste our entire day like past dealer experiences. our entire day like past dealer experiences. More

Awesome, helpful, and stress free car shopping. Molly was great! Elias was a great finisher. Molly was great! Elias was a great finisher. More

Alyssa provided an awesome customer experience. They provide a quick, accurate, and pleasant customer service. They provide a quick, accurate, and pleasant customer service. More

Always a pleasure to see Willie Jackson! My family has been buying Toyotas for over 20 years. Great customer service and maintenance every visit with a smile. Willie Jackson makes sure every My family has been buying Toyotas for over 20 years. Great customer service and maintenance every visit with a smile. Willie Jackson makes sure everything is Ok even for routine maintenance. Toyota is number 1 in our books! More

If you are looking for a Toyota, the best salesman to deal with is Matt Reed. He is very knowledgeable, courteous and a great person to deal with even if you do not end up buying a Toyota. Stuart G deal with is Matt Reed. He is very knowledgeable, courteous and a great person to deal with even if you do not end up buying a Toyota. Stuart G More

Dawn Thomas was very helpful when I brought my car in for servicing.Thank you! servicing.Thank you! More

Hendrick Toyota always does a great job on getting the work done in an expedient way. work done in an expedient way. More

My visit today was great and Melissa Hatcher, Express Service Advisor was very helpful and I was pleased. Service Advisor was very helpful and I was pleased. More

February 6, 2024 Last Friday I set up an appointment with Jewel Reina to view and to test drive a used Avalon Hybrid Limited which I subsequently purchased. My sales consultant, John Hanshaw, was person with Jewel Reina to view and to test drive a used Avalon Hybrid Limited which I subsequently purchased. My sales consultant, John Hanshaw, was personable and empathetic upon hearing that my own Avalon was totaled in a rear end collision. I, obviously knew the selling points of the vehicle. But John answered my questions regarding warrant thoroughly and explained all the invoice fees. He also consulted with management enabling me to purchase the car (cash sale) before I received my insurance settlement.All I had to do was provide a personal check which they would hold Plus. he and an associate delivered the car to my home. Every person I came in contact with, from intake, to reception, to John in sales, and Tom Posey in finance was professional and hospitable. They listen. Hendrick is a first class operation. And, I will use the service department again. Although they serviced my previous Avalon two times, I consider them competent and honest. Angela Miller More

Very Friendly, prompt, efficient. Service performed on time and as promised. Good communication on status Service performed on time and as promised. Good communication on status More