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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,225 Reviews

5640 Market St

Wilmington, NC

28405

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2,225 Reviews of Hendrick Toyota of Wilmington

January 18, 2024

My service advisor was Rob Neil. He was very helpful. I went in with a code on the car and I did not have an appointment and he was able to work me and he was still able to get me More

by judyppeters54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Neill, Jacob Ellis
Jan 19, 2024 -

Hendrick Toyota of Wilmington responded

Hi Judyppeters54, we are very happy to have provided you with such a positive experience!

January 17, 2024

Sylvia Jeffcoat was my service advisor and took care of everything I needed for the annual maintenance and inspection of my 4Runner. She was friendly and helpful, and the service was quick and straightforw More

by bretinilm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Jan 19, 2024 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

January 17, 2024

Jabber and Drake worked with us to meet our needs in a courteous and professional fashion. More

by Rosy the Riveter
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jabber Brewer, Drake Beasley
Jan 19, 2024 -

Hendrick Toyota of Wilmington responded

Rosy The Riveter, we are very happy we could provide you with a positive experience!

January 16, 2024

Took my wife’s car in for service… was warmly greeted and got the service done in a reasonable time. John Irving did a great job of processing everything and got me back on the road. Glad to have a great dea More

by groundhodg2040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Irving
January 16, 2024

First trip into this dealership. Great setup, waited and time promised was accurate. My Service Advisor, Melisa Hatcher, was very efficient and quite friendly. More

by JohnVoss
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Jan 17, 2024 -

Hendrick Toyota of Wilmington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 16, 2024

Took my wife’s car in for service and was warmly greeted and well taken care of. Although they forgot to reset the tire sensors after rotating them, they quickly apologized and resolved the issue and gracio More

by Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Neill
Jan 17, 2024 -

Hendrick Toyota of Wilmington responded

Hi Groundhodg2040, thank you so much for your positive comments about Hendrick Toyota Wilmington!

Jan 18, 2024 -

Hendrick Toyota of Wilmington responded

Hi Reese, thank you so much for your positive comments about Hendrick Toyota Wilmington!

January 15, 2024

Charity King was very patient with us this past year in finding our perfect car. She’s very personable! In 2024, she delivered our perfect Venza Limited to our specifications. Thank you, Charity! More

by Cmason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas in Finance
Jan 17, 2024 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

January 15, 2024

Frank Taylor is a very nice salesman that took good care of me and I will recommend him highly. More

by Pamzbarn
Recommend Dealer
Yes
Employees Worked With
Makenzie
Jan 17, 2024 -

Hendrick Toyota of Wilmington responded

Pamzbarn, thank you for sharing your positive experience!

January 14, 2024

Dawn was very helpful in helping us find the perfect RAV 4 Hybrid. This is our 5th Toyota. More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Jan 17, 2024 -

Hendrick Toyota of Wilmington responded

Debbie, we are very happy we could provide you with a positive experience!

January 13, 2024

Dawn Fromme was most helpful in my long wait for a RAV 4 Prime. Daisy was also easy to work with on service options. More

by Denise
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Jan 17, 2024 -

Hendrick Toyota of Wilmington responded

Denise, thanks for your praise and kind comments about our team.

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