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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews

5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

January 03, 2024

Rob Neil great service, very professional, very helpful, kept me informed and all around great job. More

by Jeff.cermak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Neill
Jan 05, 2024 -

Hendrick Toyota of Wilmington responded

Jeff.cermak, thank you for your kind words and this wonderful review!

January 02, 2024

Ben Royall was absolutely great to work with. He is very professional and respectful. The car was done when promised. More

by Djp1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jan 04, 2024 -

Hendrick Toyota of Wilmington responded

Djp1040, we are very happy we could provide you with a positive experience!

January 01, 2024

Amy Fay Service Advisor was very helpful , listen to my need and kept me informed. She is kind and pleasant to talk with More

by LNESMITH02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Fay
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

Lnesmith02, we are so happy to read such a great review about Hendrick Toyota Wilmington!

January 01, 2024

Dawn has helped me with my last 5 vehicles! She is always friendly helpful and knowledgeable! More

by wjgarrziva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Beasley, Dawn Fromme, Kathryn Jessick
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

Wjgarrziva, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

December 31, 2023

Thank you Rob Neill. You were professional, friendly and very informative about work recommended. Another satisfying trip to take care of my Camry. More

by Piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Neill
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

December 31, 2023

I brought both my my wife and son's vehicle in for service and once again had an amazing experience. They got both vehicles in and out in a reasonable time and kept me updated the whole time. I highl More

by scoonyj29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Williams Tim Pifher
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

Hi Scoonyj29, thank you so much for your positive comments about Hendrick Toyota Wilmington!

December 31, 2023

Dawn did an amazing job getting me into the new Toyota. Excellent service experience! Highly recommend her! More

by Toyota Fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Choundani, Dawn Fromme
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

Toyota Fan, thank you for your kind words and this wonderful review!

December 30, 2023

We took my BZ4X (which is all electric and our first fully electric car) and Alyssa helped us. We had several questions about what the service for an all electric vehicle includes. She made sure she ver More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

Monica, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

December 30, 2023

Doug took care of my Rav 4 when another shop didn't repair it properly. The entire process was quick and easy More

by kristawatson307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

Kristawatson307, we are very happy we could provide you with a positive experience!

December 30, 2023

Doug was great to work with for my Prius V. I broke a tail light and Doug helped me get it replaced. More

by bhugginsspt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Jan 03, 2024 -

Hendrick Toyota of Wilmington responded

Bhugginsspt, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

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