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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews

5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

December 28, 2023

Service Adviser Dawn Thomas is the best! She kept us informed throughout the service process. More

by boomershinea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Dec 30, 2023 -

Hendrick Toyota of Wilmington responded

Boomershinea, we are so happy to read such a great review about Hendrick Toyota Wilmington!

December 28, 2023

All staff were very professional and helpful. Curtis Levy was our salesman, and he was very easy to work with. More

by sancan18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emerson May, Eric Coble
Dec 30, 2023 -

Hendrick Toyota of Wilmington responded

Sancan18, it's experiences like yours that really keep us motivated!

December 27, 2023

Alyssa assisted me today with servicing my Tacoma and she was friendly, quick and efficient. More

by boenigk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Dec 29, 2023 -

Hendrick Toyota of Wilmington responded

Hi Boenigk19, thank you so much for your positive comments about Hendrick Toyota Wilmington!

December 27, 2023

The staff is very friendly and courteous. Charlie Kaplan is awesome. I would highly recommend this dealership to other friends. More

by Orchidman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Kaplan
Dec 29, 2023 -

Hendrick Toyota of Wilmington responded

Hi Orchidman, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thanks again for the recommendation, and have an amazing day!

December 26, 2023

Alyssa helped us in service today. Excellent!!! Excellent customer service. Kept us informed. Pleasant and efficient. More

by Jshellman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa. 5 star rating.
Dec 28, 2023 -

Hendrick Toyota of Wilmington responded

Jshellman58, we are very happy we could provide you with a positive experience!

December 26, 2023

Overall good experience with dealership. Sales Consultant, Dawn Frommé was very easy to work with and kind. More

by Ellieandgingerco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Fromme
Dec 28, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

December 26, 2023

Dieter helped me in the service of my highlander today. Excellent!!!!!Excellent customer service. Pleasant and very efficient. More

by Hilda Zavala Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dieter Marrazzo
Dec 28, 2023 -

Hendrick Toyota of Wilmington responded

Hilda Zavala Jimenez, it's experiences like yours that really keep us motivated!

December 24, 2023

Amy was awesom and very polite! Need more people like that helping in service department! More

by Navtheusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy faye
Dec 26, 2023 -

Hendrick Toyota of Wilmington responded

Hi Navtheusch, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

December 24, 2023

It’s always a great service experience at Hendrick and working with William! He’s always prepped and ready for my appointment! More

by jayneelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Dec 26, 2023 -

Hendrick Toyota of Wilmington responded

Jayneelise, we're so glad that we were able to go above and beyond your expectations!

December 23, 2023

Amy was wonderful to work with. Service appointment was seamless and attentive to all my needs. I will use them for all my Rav-4 service needs. More

by taramiller79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 26, 2023 -

Hendrick Toyota of Wilmington responded

Taramiller79, we're so glad that we were able to go above and beyond your expectations!

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