
Hendrick Toyota of Wilmington
Wilmington, NC
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2,221 Reviews of Hendrick Toyota of Wilmington
Our service advisor Dawn Thomas is beyond exceptional, she is phenomenal! My wife and I would like to give Dawn 7 stars instead of 5! We explained to Dawn we just bought our Lexus RX 350 in a few months she is phenomenal! My wife and I would like to give Dawn 7 stars instead of 5! We explained to Dawn we just bought our Lexus RX 350 in a few months ago from Lexus in Durham NC, Dawn took it upon herself to call the Lexus dealership to see if they would transfer the free oil changes we received. We didn’t know to even ask! Due to Dawn Thomas, my wife and I are now lifelong customers. Truly phenomenal! Hendrick Toyota has achieved the best customer service we have ever experienced, anywhere. Nice job Hendrick Toyota! More
Our service advisor Dawn Thomas has done it yet again. When I thought Dawn was exceptional I find out today she is actually phenomenal! Dawn took it upon herself to check with the Lexus dealership in Du When I thought Dawn was exceptional I find out today she is actually phenomenal! Dawn took it upon herself to check with the Lexus dealership in Durham NC where we bought the car and was able to transfer our free oil changes to Hendrick Toyota. We never thought to ask. Dawn deserves 7 stars, not 5. Because of Dawn Thomas my wife and I are now lifelong customers. Folks, Hendrick Toyota is above exceptional, they are the premier leaders of what customer service actually means! Wow! More
Love love love this dealership! Always friendly fast and awesome. Melissa Hatcher took care of me today. In and out for my 20000 service. Every single person here is kind helpful an Always friendly fast and awesome. Melissa Hatcher took care of me today. In and out for my 20000 service. Every single person here is kind helpful and efficient. 10 stars if I could! Thank you! More
Chris Light was awesome. He helped us find a car even thought we had to wait 2 months he stayed In contact with us. He explained everything about the car we went to all the He helped us find a car even thought we had to wait 2 months he stayed In contact with us. He explained everything about the car we went to all the dealerships in town but Chris was the only one we trusted. He's a straight shooter and a gentleman. He now is going to take us out and explain the whole vehicle to us. I would recommend him, the sales department, and the service department. Elias Choufani in finance was also straight forward and honest. What an excellent sales experience. More