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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews

5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

September 20, 2023

Had service with representative Sylvia Jeffcoat. Had 5 star customer service experience. She kept me informed and answered follow up questions. She even gave me a tip on how to maximize my warranty. More

by Mercersupnorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Sep 20, 2023 -

Mercersupnorth responded

Had service with representative Sylvia Jeffcoat. Had 5 star customer service experience. She kept me informed and answered follow up questions. She even gave me a tip on how to maximize my warranty. I highly recommend her for your service needs.

September 19, 2023

My service appointment today was very quick, efficient and friendly! Robert definitely gets 2 thumbs up! More

by debstella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marra
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

Debstella, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

September 19, 2023

Amazing sales and service once again! !!! Even though they were very busy they worked in my son who had a flat tire and got him back to work in a timely manner. We certainly appreciate eve More

by scoonyj29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

September 19, 2023

Awesome service always! ! So friendly and helpful. I won’t take my car anywhere else! More

by emilyd714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

Emilyd714, thank you for your kind words and this wonderful review!

September 19, 2023

Seemless experience returning a Rav 4 lease and leasing a new Rav 4. They offer a 5 star experience all the way through. I also love the service department ho took care of my car during the former lease. O More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy, Dawn Fromme
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

Chris, thanks for your praise and kind comments about our team.

September 18, 2023

Mr. Willie Jackson took great care of me and my wife...it was a great experience...he has sold my wife every car she has owned More

by Nasirblackjack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jackson
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

Hi Nasirblackjack, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

September 18, 2023

Every visit is the best service that can be had in the Wilmington area. I look forward to coming back soon More

by jason.c.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

Jason.c.harris, we are so happy to read such a great review about Hendrick Toyota Wilmington!

September 18, 2023

Good and fast service. .never a long wait..friendly and knowledgeable about what service is needed More

by Joel Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Joel Bell, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

September 18, 2023

Service advisor was friendly and professional and kept me informed of process. The shuttle driver Thom was courteous and friendly. More

by smokeyalso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

Smokeyalso, we are glad we could help! Thank you, and have a fantastic day!

September 18, 2023

Fast service. Consistently friendly staff. Melisa Hatcher has taken great care of me every time I take my car in for servicing. I've never had a bad experience at More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
Sep 21, 2023 -

Hendrick Toyota of Wilmington responded

Driver, thank you for your kind words and this wonderful review!

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