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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews

5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

September 15, 2023

My car purchasing experience was awesome. Alex Retzer was my sales person she provided great customer service and was very knowledgeable about the product she sells.I would highly recommend H More

by KTB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Coble
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Ktb, thank you so much for your positive comments about Hendrick Toyota Wilmington!

September 15, 2023

Thank you so much Alex Jones for your service, buying fleet vehicles should always be this easy. Great service from sales all the way through the finance department. More

by Jay Taylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Coble, Kathryn Jessick
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Jay Taylor, we are glad we could help! Thank you, and have a fantastic day!

September 14, 2023

Thank you so much Austen Jones for your service. Truly amazing and worthwhile regardless of the circumstances More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Shay, reviews like this give us motivation and help us ensure we provide high-quality care.

September 14, 2023

Bought my first luxury car today with Hendrick Toyota. Best experience ever. Thank you Alex Retzer for the incredible service. More

by chris M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Retzer
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Chris M, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

September 14, 2023

Bought my 4Runner in 2021 and been getting oil changes at this center since. Usually quick service and technicians are good. A few advisors are pushy. Best advisor is Austen Jones. More

by Bizarride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Bizarride, we're happy to hear you had such a positive experience with our team!

September 14, 2023

Awesome dealership. Second Camry Ive bought from Hendrick in Wilmington . Very good service every time More

by susan.allred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Susan.allred, thank you so much for your positive comments about Hendrick Toyota Wilmington!

September 14, 2023

Randy Willis is absolutely outstanding at his craft! He made the entire process a breeze and the most stress free it could be. Would highly recommend him and Hendrick Toyota! More

by Anatali76
Recommend Dealer
Yes
Employees Worked With
Randy Willis
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Anatali76, we are very happy to have provided you with such a positive experience!

September 13, 2023

We have several Toyota vehicles and have consistently received excellent service from Hendrick Toyota of Wilmington each and every visit. Thank you Rob Neill for your efforts for our most recent service More

by ykeller
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Neill
Sep 16, 2023 -

Hendrick Toyota of Wilmington responded

Ykeller, we are very happy we could provide you with a positive experience!

September 13, 2023

William Sykes was a fantastic service advisor. Talked me through everything, made sure we understood it all and offered some other services I wasn’t aware of and needed. Zero pressure and was glad More

by ajcihocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 16, 2023 -

Hendrick Toyota of Wilmington responded

Ajcihocki, we are very happy we could provide you with a positive experience!

September 13, 2023

Alyssa and Bryan gave great Customer service. They offered me a new lifetime battery at a discounted price. More

by Mrotell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa and Bryan
Sep 16, 2023 -

Hendrick Toyota of Wilmington responded

Mrotell, we're happy to hear you had such a positive experience with our team!

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