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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,226 Reviews

5640 Market St

Wilmington, NC

28405

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2,226 Reviews of Hendrick Toyota of Wilmington

September 16, 2023

Great customer service, Willie Jackson has put me in every cat I have ever had in my life 20 years of GREAT SERVICE More

by Bellatoy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jackson
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Bellatoy7, it's experiences like yours that really keep us motivated!

September 16, 2023

Sean Marra was my service advisor. Sean did an excellent job,very good customer service. I enjoy all the staff at Hendrick Toyota Wilmington. More

by David Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

David Kelly, reviews like this give us motivation and help us ensure we provide high-quality care.

September 16, 2023

Excellent and courteous service. Mr Austin Jones was a pleasant and professional service advisor.whom I found very helpful. More

by Chris Gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Chris Gardner, thank you so much for your positive comments about Hendrick Toyota Wilmington!

September 16, 2023

Frank Barbara was excellent! I went in for my car’s maintenance and he was very helpful. More

by Marielli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Marielli, we are so happy to read such a great review about Hendrick Toyota Wilmington!

September 16, 2023

Made an appointment to get an oil change and alignment done on my Tacoma. Showed up 20 minutes early and Doug graciously checked me in and answered my questions thoroughly. Give this man a raise! More

by tabeheler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Staudenmaier
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Hi Tabeheler, thank you so much for your positive comments about Hendrick Toyota Wilmington!

September 15, 2023

Charity was very engaging, helpful and great to work with. We hope to purchase another vehicle with her in the Spring. More

by baccus244
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charity King
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Baccus244, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

September 15, 2023

My wife and I both own Toyotas and come here for all of our service. I highly recommend William Sykes. He always takes care of us and is straight with me on repairs and service. More

by Adam Bolick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

September 15, 2023

William Sykes is amiable and professional. He is customer oriented and ensures quick and complete service. More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

John D, we are very happy we could provide you with a positive experience!

September 15, 2023

William Sykes is our “go to” every time we need our cars serviced! We are always so grateful for his assistance and excellent customer service. More

by marcy.bolick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
Sep 19, 2023 -

Hendrick Toyota of Wilmington responded

Marcy.bolick, it's experiences like yours that really keep us motivated!

September 15, 2023

Sean Marra was so helpful during our recent service call! We were offered both the shuttle service and a loaner car when we discovered more service work was needed than we anticipated. Great job! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Sep 15, 2023 -

Mimi responded

Great job Sean Marra on the service we received on our Toyota today! You helped make our day with your shuttle service and loaner car when we had to have more work done than we anticipated!

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