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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,297 Reviews

5640 Market St

Wilmington, NC

28405

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2,297 Reviews of Hendrick Toyota of Wilmington

August 10, 2023

Alyssa helped me today and she was so kind and professional! Definitely a hard worker, thank you so much Alyssa!! More

by Katelyn Hinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Aug 16, 2023 -

Hendrick Toyota of Wilmington responded

Hi Katelyn Hinson, thank you so much for your positive comments about Hendrick Toyota Wilmington!

August 10, 2023

Austen Jones was incredibly helpful in presenting our options and helping facilitate service on our vehicle! More

by athacker48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Aug 16, 2023 -

Hendrick Toyota of Wilmington responded

Hi Athacker48! We're so happy we were able to help you out!

August 10, 2023

Second time working with Sylvia Jeffcoat. She does a great job with the customers. Thumbs-up. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Aug 16, 2023 -

Hendrick Toyota of Wilmington responded

Hi Bob, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

August 10, 2023

Sylvia Jeffcoat was a pleasure to work with. Our experience at Hendrick was quick and easy today! More

by DDJB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat, Kathryn Jessick
Aug 16, 2023 -

Hendrick Toyota of Wilmington responded

Ddjb, thank you for your kind words and this wonderful review!

August 10, 2023

I worked with Sylvia and she was amazing! Made everything so smooth and easy! She was awesome! More

by bcoffey2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Aug 11, 2023 -

Hendrick Toyota of Wilmington responded

Bcoffey2019, thank you for your kind words and this wonderful review!

August 10, 2023

I have had vehicles serviced at this dealership since 1998. I have always been very happy. More

by Rlees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Aug 16, 2023 -

Hendrick Toyota of Wilmington responded

Rlees, thank you for your kind words and this wonderful review!

August 09, 2023

It was a great experience dealing with Alex, he made everything easy and quick, I totally appreciate it More

by mejia339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathryn Jessick
Aug 11, 2023 -

Hendrick Toyota of Wilmington responded

Mejia339, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

August 09, 2023

Dealership reached out to me about a couple Toyota Guard oil changes I had forgotten about. They did not have to do that. My service advisor, Alyssa Pope, was very knowledgeable, thorough, and pleasant to More

by Seanrobertlayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pope, Jeff Roark
Aug 11, 2023 -

Hendrick Toyota of Wilmington responded

Hi Seanrobertlayton, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

August 08, 2023

Willie Jackson has been taking great care of my family for many years; the reason why I came back to buy a new one is because of the immediate, prompt, and efficient customer service. If you need a vehicl More

by Joseph Moseley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jackson
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Joseph Moseley, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

August 08, 2023

The customer service that was offered from Andy, Matt, and Doug. We're amazing. This was the easiest car buying experience I have ever had. Thank you for everything. More

by Selinanoland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Thompson, Kathryn Jessick
Aug 10, 2023 -

Hendrick Toyota of Wilmington responded

Hi Selinanoland, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

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