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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,297 Reviews

5640 Market St

Wilmington, NC

28405

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2,297 Reviews of Hendrick Toyota of Wilmington

July 31, 2023

Great service this morning. My first visit to Hendrick Toyota Wilmington. For many years I had my services performed at Scott Clark Toyota in Charlotte but now that we're full More

by lbrennan1486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ellis. Service Line Manager
Jul 31, 2023 -

lbrennan1486 responded

Same as above.

July 31, 2023

Service dept. top notch. Frank Barbara is my service coordinator— outstanding professional. Mr Barbara kept me updated maintenance progress. More

by DizzyBee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Aug 03, 2023 -

Hendrick Toyota of Wilmington responded

Dizzybee, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

July 31, 2023

Always very accommodating and reasonably priced compared to the area. No issues since I started using them a year ago. More

by JHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen Jones
Aug 03, 2023 -

Hendrick Toyota of Wilmington responded

Jhall, thanks for your praise and kind comments about our team.

July 30, 2023

Anytime I brought any of my vehicles to Toyota for service they have gotten me in and out while I waited. Very professional from sales to service. More

by stealintime12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen, Dawn Fromme, Kathryn Jessick
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Stealintime12, we are so happy to read such a great review about Hendrick Toyota Wilmington!

July 30, 2023

Service department is very attentive and accommodating. I love the courtesy shuttle to work. The mechanics check over my car at each service and I have always had excellent service. More

by Jannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Jannie, it's experiences like yours that really keep us motivated!

July 30, 2023

Frank Barbara was very friendly Went over everything. . Service was good In-N-Out within a hour More

by diane.1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Diane.1206, thank you for your kind words and this wonderful review!

July 29, 2023

It’s always a great experience getting my car serviced at Hendrick Toyota. Michael B was professional, friendly, fast and efficient. He also helped me better understand my service plan. I highly recommend! More

by sharilulman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Sharilulman, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

July 29, 2023

Dawn Thomas was the best person that I have ever dealt with at this dealership. She was both personable and efficient and made you feel like your time was important. She provided great service with a grea More

by neonbrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Thomas
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Neonbrett, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

July 29, 2023

Frank Barbara was kind, attentive and speedy! Thanks for getting me in and out so quickly! More

by hncooper15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara , Kathryn Jessick
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Hncooper15, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

July 29, 2023

Daniel Allen was my service advisor today and he was wonderful: professional, courteous, informative. He took care of my car, and my questions and my service was completed in a timely manner. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
Aug 01, 2023 -

Hendrick Toyota of Wilmington responded

Barb, we are glad we could help! Thank you, and have a fantastic day!

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