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Hendrick Volkswagen Frisco
Frisco, TX
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,121 Reviews of Hendrick Volkswagen Frisco
October 23, 2025
I have never preferred using dealerships until this location. Joshua Frank gives exceptional customer service and it is worth paying extra to have services from this dealership because of people like J location. Joshua Frank gives exceptional customer service and it is worth paying extra to have services from this dealership because of people like Josh. Customer service is everything. People are everything. Thankful Josh makes customers a priority. It was a great experience. More
by emilyebishop
Employees Worked With
Josh Frank
October 23, 2025
Sales: I visited this dealership and met with Todd in sales. He was very helpful and had lots of knowledge of the car I was looking to buy. The car was basically new and it came with everything I was loo sales. He was very helpful and had lots of knowledge of the car I was looking to buy. The car was basically new and it came with everything I was looking for. Todd made sure the car had everything ready for me to drive away with it. He had sent me videos of the car prior to me arriving to our appointment. I definitely recommend him to anyone!! Dealership: Clean, welcoming! This dealership has many cars for sure and different options. I just really had my eye on the new Jetta. The financial side: Josue the business manager helped me process my application. He worked his magic and I felt 100% heard about what I wanted to pay and where I was comfortable price point Super happy and I walked away with a new car and not feeling like I had to settle. I highly recommend this team! No push back, no gagging back and forth. Just the smoothest car purchasing experience I have ever had. More
by Jessica
Employees Worked With
Todd in Sales. And Josue business manager
October 23, 2025
I can't express how upset I am to be sold a brand new vehicle and only received one key. They lost the original 2nd key to the 2025 tigaun. Who does that? You had all day to get my vehicle ready. You sho vehicle and only received one key. They lost the original 2nd key to the 2025 tigaun. Who does that? You had all day to get my vehicle ready. You should have told me you only had 1 key before I signed my contract. Now I'm really upset. I will wait for the Volkswagen survey it will be scored all zeros. This is unacceptable. If the general manager wants to talk to me about this he better have the keys to my vehicle on hand in 24 hours or just undo my contract and get me another vehicle that has two keys. Simple as that. Thanks More
by Navyrob
Employees Worked With
Trinity , Keaton, Wade , Danny Gomez
September 27, 2025
They are always so great at getting me in and out, in a timely fashion, for regular maintenance. Josh Frank is always friendly and cordial, great to see him, each and every time! timely fashion, for regular maintenance. Josh Frank is always friendly and cordial, great to see him, each and every time! More
by karisornsen
Employees Worked With
Josh Frank
September 19, 2025
George Strong is the absolute best salesman I’ve ever had. He ensured I was able to get exactly what I wanted that fit my price range. His kindness and patience was amazing. I will forever be a repeat cu had. He ensured I was able to get exactly what I wanted that fit my price range. His kindness and patience was amazing. I will forever be a repeat customer of his now! More
by weber.chelsie
Employees Worked With
George Strong
