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Hendrick Volkswagen Frisco

Frisco, TX

4.9
1,203 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,203 Reviews of Hendrick Volkswagen Frisco

July 30, 2026

I have been going to Hendrick VW FRISCO for service for over 5 years now. Love the Service Department, they have always done me right. My favorite Service Advisor is Joshua Frank, first class every time. More

by bryan204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Aug 06, 2026 -

Hendrick Volkswagen Frisco responded

Hi Bryan, we're so glad that we are able to consistently go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

July 30, 2026

I go to this dealership because it’s very pleasing to go not only that they have the best mechanics . once there I’m greeted with a great smile escorted inside by my advisor as he explains the amount of tim More

by lizhsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Jul 30, 2026 -

lizhsc responded

Keep up the great work your team provides. I am one of your loyal customers.. I am very grateful for the service and the way I am taken care of when I’m there. I am a very happy customer of yours thank you to my advisor Josh Frank who’s always there for me as he explains everything that will be done the time that I’m there and how long the wait would be. He goes beyond the call of duty always making sure that his customers are well taken care of and of course always make sure that the vehicle work has been done promptly .

Aug 07, 2026 -

Hendrick Volkswagen Frisco responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team at Hendrick Volkswagen Frisco! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2026

Joshua Frank in service is always so great! Each visit is quick, painless and has zero surprises. Love the clear communication! More

by jennn.c.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frank
Aug 07, 2026 -

Hendrick Volkswagen Frisco responded

Hi Jenn! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 27, 2026

Joaquin Anda provided outstanding service from beginning to end. He made buying my car a smooth, enjoyable experience and made sure everything was taken care of quickly. More

by j.garibay1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOAQUIN ANDA
Jul 28, 2026 -

Hendrick Volkswagen Frisco responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. Thank you for your feedback, have a great day!

July 27, 2026

Joaquin Anda made buying my car on 7. 21.26 fast, easy, and stress-free. Excellent service from start to finish. Thank you Joaquin Anda! More

by j.garibay1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOAQUIN ANDA
Jul 28, 2026 -

Hendrick Volkswagen Frisco responded

We're so glad that we were able to go above and beyond your expectations! Thank you for your feedback, have a wonderful day!

July 14, 2026

Great Customer Service, Very helpful and Caring of his customers, and is determined to have you in a car the same exact day!! Thank You Joaquin!! More

by taibendo14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Anda
Jul 16, 2026 -

Hendrick Volkswagen Frisco responded

Taibendo14, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! Thank you for you feedback, have a great day!

July 14, 2026

Absolutely amazing experience. I came in with my son to find him a reliable vehicle. Joaquin Anda was our salesman and he treated us more like family. We didn’t feel rushed and he More

by MelanieMiller1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Anda
Jul 16, 2026 -

Hendrick Volkswagen Frisco responded

Melanie, thank you for your kind words and this wonderful review! Have a great day!

July 14, 2026

This was one of the best dealerships I’ve been to. Joaquin Anda made me and my family feel welcomed there. More

by torricsmith0419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Anda
Jul 16, 2026 -

Hendrick Volkswagen Frisco responded

Torric, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your feedback, have a great day!

July 09, 2026

They don’t help after the sale. I have been waiting 5 months for my license plates and warranty information! More

by Siscokidd.1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Gomez
Jul 15, 2026 -

Hendrick Volkswagen Frisco responded

Thank you for letting us know! Unfortunately, I'm unable to find your information with what's provided in your review to check status. Please feel free to reach out to us so we can verify your plates are ready and send over warranty info. Thank you!

July 02, 2026

Had a great experience purchasing a certified pre-owned Atlas from Hendrick. George specifically was awesome to work with and helped make the transaction extremely smooth. He was personally invested in More

by Adam L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Strong
Jul 06, 2026 -

Hendrick Volkswagen Frisco responded

Adam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.