Hendrick Volkswagen Frisco

George Strong at Hendrick VW has helped me with not one, not two, but three cars over the years! His professionalism and great communication keeps me coming back! I had a short time frame when swapping cars not two, but three cars over the years! His professionalism and great communication keeps me coming back! I had a short time frame when swapping cars last week and he made it happen! Adrian in the Finance Dept was also extremely friendly and helped me get the keys in my hand and out the door in a timely manner! Thank you, George and the entire Hendrick VW team! More

I drove completely across Texas to purchase what was advertised as a "certified preowned" vehicle from this dealership, and it has been an absolute nightmare. The vehicle began experiencing issues on t advertised as a "certified preowned" vehicle from this dealership, and it has been an absolute nightmare. The vehicle began experiencing issues on the very drive home, and the problems continue to this day. What is most infuriating is the complete lack of accountability. Since making the purchase, this place has completely ghosted me. I have sent multiple emails and given them more than enough time to make things right—escalating the issue from sales all the way up to top-tier management. Absolutely no one will respond. On top of the defective vehicle and nonexistent customer service, the finance department was an entirely separate, pitiful ordeal that I don't even have the time to detail. They got their money and completely checked out. If you are looking for a reliable vehicle and a dealership that stands behind its words, look elsewhere. This place is unprofessional and utterly disappointing. More

I’ve been going to hendrick volkswagen for many years and Josh Frank has always been an incredible service rep through all of the years! Josh Frank has always been an incredible service rep through all of the years! More

Process was streamline and easy! Thank you Joaquin!! I will recommend him to others in the future Thank you Joaquin!! I will recommend him to others in the future More

Very transparent and not pushy. Meet most expectations in buying a vehicle. Was in contact through text, phone and email and answered all questions! Meet most expectations in buying a vehicle. Was in contact through text, phone and email and answered all questions! More

Thank you so much George for creating a smooth car buying experience! Offers very decent price and goes through every single feature of the car with me. Highly recommend! experience! Offers very decent price and goes through every single feature of the car with me. Highly recommend! More

Recently purchased a vehicle from Hendrick VW Frisco and George was exceptional from start to finish! He was professional, knowledgeable and honest. He was so detailed and pointed out every feature in the c George was exceptional from start to finish! He was professional, knowledgeable and honest. He was so detailed and pointed out every feature in the car. He made the entire process smooth and stress-free, answered all my questions, and never made me feel pressured. From the way he keeps his office to the way he goes above and beyond for his customers, it is clear that George takes pride in what he does. I highly recommend George to anyone looking for a great car-buying experience! More

The service team were very helpful, friendly and exceptional service. I ended up trading in my car lease for a new car and Joaquin Anda walked me through the car options, and the upgrades I would ge exceptional service. I ended up trading in my car lease for a new car and Joaquin Anda walked me through the car options, and the upgrades I would get and was extremely knowledgeable and friendly. I appreciated his patience throughout the process. Eric, manager for exchange program was helpful and helped me determine what my best option were for the new vehicle. Thank you to the team for making my experience working with Hendrick’s a pleasure. More

Amazing experience! ! We love Jaquin anda help. They work with us we highly recommend it. ! We love Jaquin anda help. They work with us we highly recommend it. More

Joaquin was very helpful on getting us a really good deal. He was very kind deal. He was very kind More