Hendrick Volkswagen of Concord

My 2022 VW Jetta was diagnosed with a coolant leak that required a cylinder head gasket replacement. Harvey took the lead throughout the entire process—from coordinating with the VW warranty department to required a cylinder head gasket replacement. Harvey took the lead throughout the entire process—from coordinating with the VW warranty department to arranging a loaner vehicle. He kept me informed with regular progress updates, which I really appreciated. The entire experience was seamless, and the repair was completed with excellent quality. Harvey went above and beyond to ensure everything was handled to my satisfaction and fully supported through the VW warranty. He truly provided outstanding service—Harvey is the best! More

They fast and very informative,offering with refreshments with a smile. The facility is very clean and professional with a smile. The facility is very clean and professional More

Excellent customer service and great service! My vehicle concern was investigated, repaired and the problem has not returned. Was given phone notice with constant updates of the repairs to handle My vehicle concern was investigated, repaired and the problem has not returned. Was given phone notice with constant updates of the repairs to handle my personal schedule. Really appreciate the friendly staff. More

The team was extremely professional and helpful! They went above and beyond to make sure we were taken care of. They went above and beyond to make sure we were taken care of. More

Had a great car buying experience at Hendricks Volkswagon of Concord. I worked with DJ , who was super cool, and he made the process very smooth, easy, and stress free. I was allowed to test drive a few dif of Concord. I worked with DJ , who was super cool, and he made the process very smooth, easy, and stress free. I was allowed to test drive a few different vehicles til I realized that I wanted the one I came for. Patrick and Brock, in the finance office, were also awesome. Brock worked out some gd numbers for me and helped me save. Patrick kept the ending process easy and to the point with signing paperwork. Wasn’t pressured into extra add ons plus he made sure to remind me that I’m owed a second key. I appreciate the whole team. Thanks guys! Salute More

Robert was the best, we call on our way in. We were looking at cars in our budget within a few minutes. We were looking at cars in our budget within a few minutes. More

Only had a state inspection yesterday, but as usual all went well. Very professional staff at this dealership. I highly recommend Hendrick if you own a VW! went well. Very professional staff at this dealership. I highly recommend Hendrick if you own a VW! More

Great place to buy your next car. Duane made sure to answer all of our questions and he found the perfect car for us with no pressure during the process. Duane made sure to answer all of our questions and he found the perfect car for us with no pressure during the process. More

Clean and modern. Loved the video and updates of my service.... I use this service dept. all the time for my vehicle. My car is a teenager (2012) and still runs lik Loved the video and updates of my service.... I use this service dept. all the time for my vehicle. My car is a teenager (2012) and still runs like the day I brought her back in 2012!! More

Getting a car was easy! Everyone was so kind and helpful. Robert had great communication. Everyone was so kind and helpful. Robert had great communication. More