Hendrick Volvo Cars of Charleston

Oil change It was a great experience! I waited for my car to get serviced and it took less than an hour. The gentleman came and got me and answered my questions It was a great experience! I waited for my car to get serviced and it took less than an hour. The gentleman came and got me and answered my questions and took me to my car. I’m very satisfied with the service I received and how I was treated. More

Overpromise and Underdeliver . As an individual who lives locally in Charleston and owned around 40 cars I have had a lot of relationships with dealers. We bought locally to support As an individual who lives locally in Charleston and owned around 40 cars I have had a lot of relationships with dealers. We bought locally to support the community we live in. We bought a VOLVO because of the safety aspect of the car. We purchased a CPO XC90 dealer demo. After we drove the car home and detailed it (they did not have it cleaned before we bought it) we noticed that the fender had been repainted poorly. We called and ask them to take a look and they said they would get it fixed. Upon returning they did not fix it correctly and told us at your next service bring it back and we will repaint it. When we brought the car in for its first service and reminded them of what the manager told us they said because we did not have it in writing they would not honor it. We then went to the sales manager and general manager who both told us thank you for your business but we can not help. I have been in business 8 years in real estate and sold hundreds of homes. If I tell someone I am going to do something I follow through. I am very disappointed in Hendrick Volvo. Taylor Charpia More

The best car buying experience I’ve ever had. I was met at the door by Scott who was personable and attentive. I was up front with him on what I needed and asked if there was a Volvo within my mea I was met at the door by Scott who was personable and attentive. I was up front with him on what I needed and asked if there was a Volvo within my means. He assured me there was just the right car for me and he showed me the s60 in the showroom that I loved right away. After a short time, I had the bottom line which was right within my reach. The deal was sealed and the financial arrangments went quickly. I was on my way home with the car of my dreams. I love Volvo , have owned 3 previously, but I’m now retired and being careful with my financial choices. More

Fantastic! This was probably the best, smoothest, and most comfortable car buying experience we have ever had at a dealership. We have nothing but good things to This was probably the best, smoothest, and most comfortable car buying experience we have ever had at a dealership. We have nothing but good things to say about the staff, the process, and even the price negotiations. Easy and wonderful! More

Reiliable, helping me to have peace of mind We purchased a 2018 Volvo XC 60 almost 18 months ago. The purchase experience was painless and clear. Since then our regular service has been sterling We purchased a 2018 Volvo XC 60 almost 18 months ago. The purchase experience was painless and clear. Since then our regular service has been sterling. I have worked with several service representatives and have no reservation in recommending the service department. More

Damon was very easy to work with It was a pleasure working with Damon. There was no pressure sales tactics and that back and forth negotiation with managment. Will be returning for a It was a pleasure working with Damon. There was no pressure sales tactics and that back and forth negotiation with managment. Will be returning for a second car in a few months. More

Excelent work and wonderful people Good experience for anyone needing a Volvo service. Managers are polite and knowledgeable. They are ready and accept all challenges or needs availab Good experience for anyone needing a Volvo service. Managers are polite and knowledgeable. They are ready and accept all challenges or needs available for you and your automobile. More

2017 s-90 This was the fifth time service was performed on the same recurring problem. This time the culprit was found and handled expertly. A learning experi This was the fifth time service was performed on the same recurring problem. This time the culprit was found and handled expertly. A learning experience. More