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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,361 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,361 Reviews of Hendrick Volvo Cars of Charleston

April 15, 2019

Best car buying experience ever ! Lisa Alderson and Robert Schneider made my car buying experience the best ! They pointed out the features of the car, the buying options, and the serv More

by Carter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Alderson, Robert Schneider
Apr 19, 2019 -

Hendrick Volvo Cars of Charleston responded

Thank you for taking the time to let us know how Lisa and Robert did. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

April 15, 2019

OK... now annoying Virgil made this experience! Forcing me to add comments and a minimum word requirement is annoying. Just made this whole experience less than par. More

by Jps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil
Apr 19, 2019 -

Hendrick Volvo Cars of Charleston responded

Hello Jps, thank you; we appreciate your feedback! We're glad to hear Virgil delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for taking the time to review us, and have a fantastic day!

April 11, 2019

Excellent - every single time Virgil Smith and his team at Volvo Cars of Charleston service are absolutely outstanding. They always answer my questions with transparency and confid More

by vvvv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Smith
Apr 19, 2019 -

Hendrick Volvo Cars of Charleston responded

Vvvv, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. We do hope we can be of assistance in the future. Take care!

March 27, 2019

Great experience at Volvo. I enjoyed my experience with Ken and everyone at Volvo. They were helpful and helped me find what I was looking for, and more. They are really a team More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 29, 2019 -

Hendrick Volvo Cars of Charleston responded

Hello Barb, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

March 21, 2019

Courteous and professional It’s a pleasure dealing with the service team! They are courteous and accommodating. I really appreciated the beautiful new loaner car they provided. More

by Debra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan toopes
Mar 23, 2019 -

Hendrick Volvo Cars of Charleston responded

Debra1, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, again, and have a fantastic day!

March 18, 2019

Excellent Service with friendly staff. Hendrick Volvo's team was well informed and if there were any issues brought it up to me immediately with printouts of the cost o More

by Volvo Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Smith
Mar 20, 2019 -

Hendrick Volvo Cars of Charleston responded

Volvo Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Volvo Cars of Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Virgil and our other Volvo team members. If you have further needs or questions, please reach out!

March 04, 2019

👍🏻 For Service Representatives Virgil, Jonathan, and Courtney (Haven’t interacted with other reps.) always are so very thorough, helpful, and pleasant. They make each visit pleasant More

by JWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil
Mar 07, 2019 -

Hendrick Volvo Cars of Charleston responded

Jws, we really appreciate your feedback! We are so pleased you enjoyed your visit to Hendrick Volvo Cars of Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Volvo Cars of Charleston

March 04, 2019

Service appointment My car was in for routine service and a few minor warranty repairs all of which were taken care of. The service did take longer than expected but I w More

by volvodoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 07, 2019 -

Hendrick Volvo Cars of Charleston responded

Volvodoc, we really appreciate your feedback! Thank you again for letting Jonathan and our team know how we did! We look forward to helping again in the future. Take care!

February 19, 2019

They lie. When I bought the Volvo they added on closing fees. When I protested I was told it was mandatory and everyone is charged. If they didn't charge me the More

by Bubbu##
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damon
Feb 21, 2019 -

Hendrick Volvo Cars of Charleston responded

We would like to have a better understanding about your experience. Please reach out to our General Manager at (843) 261-5294 at your earliest convenience and we will do our best to resolve this with you.

February 07, 2019

Making it Right The service took longer than anticipated and to make it right, Virgil offered to rotate my tires at no cost to me. It was a pleasant surprise and much More

by JoSo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Smith
Feb 12, 2019 -

Hendrick Volvo Cars of Charleston responded

Hello Joso, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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