Henkel Chrysler Dodge Jeep Ram - Service Center

Great staff let’s you know what is going on with your car work done first time work done first time More

This is my first time coming to a dealership and they had great service, very professional, more then welcome to help you out! great service, very professional, more then welcome to help you out! More

Every time I go to the service department that service is awesome. They always take care of all my needs on my vehicle. awesome. They always take care of all my needs on my vehicle. More

Friendly and keep you well informed on recalls and service keep the great work guys service keep the great work guys More

Friendly and efficient customer service, this was my first time in Henkel and it will be my preferred service center moving forward! first time in Henkel and it will be my preferred service center moving forward! More

Gale made us feel welcome! Very positive energy, knowledgeable, courteous. It Was a fun afternoon experience! Go to Henkel for your next car, you will be glad you did Very positive energy, knowledgeable, courteous. It Was a fun afternoon experience! Go to Henkel for your next car, you will be glad you did More

Dan was my salesman, and he was very informative, and kind. Worked hard for me. He treated me like family to see that all my needs were met. Shawn went out of his way to see that I was financed. I defin kind. Worked hard for me. He treated me like family to see that all my needs were met. Shawn went out of his way to see that I was financed. I definitely will send people their way to buy cars. More

I've always received great service from this dealership. I've purchased 3 vehicles from them. If I need another car or truck I know where to go. I've purchased 3 vehicles from them. If I need another car or truck I know where to go. More

Henkel Jeep ChryslerBattle Creek, MIVery dissatisfied Henkel Jeep Chrysler Battle Creek, MI Very dissatisfied with current Service Department. The wife attempted to schedule an appointment for her Henkel Jeep Chrysler Battle Creek, MI Very dissatisfied with current Service Department. The wife attempted to schedule an appointment for her 2015 Grand Cherokee relating to the air bag warning light, as well as an oil change. Henkel Service advised that they were too busy to address the air bag issue and said it would be at least A MONTH! They did however, schedule the oil change! On 12 April 2021 she took the vehicle in for the scheduled oil change and again asked about why the delay for a safety issue (air bag light). She was again advised that their Service Department was fully booked with general service requests. I would hope that a safety related problem might take precedence over their multitude of general repair appointments, but alas, they don’t seem to agree. And yes, our vehicles were obtained from Henkel. As an aside, we contacted Cole Chrysler Jeep in Marshall, Michigan and had the appointment scheduled for three days from today! Mike Battle Creek, MI More