Hennessy Ford Lincoln Atlanta

Great customer service. Charles kept me updated throughout my service. It quick and easy bringing my truck in for service. throughout my service. It quick and easy bringing my truck in for service. More

Bill was awesome to deal with. He understood what I was looking for and went out of his way to give me the deal that I had requested. looking for and went out of his way to give me the deal that I had requested. More

We’ve taken our Expedition here for service for the last 8 years. Good technicians but not enough of them. Took four days for them to look at my car. It just sat in the lot although I had made an appointmen 8 years. Good technicians but not enough of them. Took four days for them to look at my car. It just sat in the lot although I had made an appointment. More

Chris Griffiths is the best service advisor! He takes care of his customers and follows up with them. I bought my new Mach-E from another dealership that had NO customer service. care of his customers and follows up with them. I bought my new Mach-E from another dealership that had NO customer service. More

Though disappointed to have our 2017 Escape transmission fail with 51k miles, Hennessey Ford service dept (Mary and then Corey) did an excellent job with communications, managing expectations, and provision fail with 51k miles, Hennessey Ford service dept (Mary and then Corey) did an excellent job with communications, managing expectations, and provision of an F-150 (Vanessa) for the duration of service and parts delays (nearly 90 days). Excellent service recovery during COVID supply chain issues. More

I called the dealership to inquire about a Dodge Charger and even though they didn’t have any in stock Kelvin assured me with other options and discussed the financing process. He returned my call even afte and even though they didn’t have any in stock Kelvin assured me with other options and discussed the financing process. He returned my call even after hours to answer my questions. Awesome customer service; attentive, knowledgeable and polite! More

Came in and worked with Jamal Green. He was so professional, patient and very knowledgeable. If you're ever in need of wonderful service ask for him! professional, patient and very knowledgeable. If you're ever in need of wonderful service ask for him! More

Kelvin was awesome he was very polite and provided great service he took his time to go over all the different technology that is in the Lincoln Naitilus . I will be back service he took his time to go over all the different technology that is in the Lincoln Naitilus . I will be back More

I have never been to a dealership where a sales person has been as patient as Kelvin Kight. I know that I probably asked a million questions but he was kind enough to answer them all. I didn’t purchase a has been as patient as Kelvin Kight. I know that I probably asked a million questions but he was kind enough to answer them all. I didn’t purchase a vehicle due to financing issues but when I’m ready, I will be going back to speak with Mr. Kight. A+ Service. More

Kelvin was amazing!! He was so helpful through the entire process and made me feel welcomed and he truly cared for me and my experience. I will be recommending everyone to him! process and made me feel welcomed and he truly cared for me and my experience. I will be recommending everyone to him! More