Hennessy Ford Lincoln Atlanta

I Definitely must say thanks to Chris for making my experience as easy as possible. He kept me informed about the repairs process, was very knowledgeable and thorough when, and made sure I was comforta experience as easy as possible. He kept me informed about the repairs process, was very knowledgeable and thorough when, and made sure I was comfortable as I waited for the repairs to be completed. Everyone working that walked past was polite and spoke. It was definitely a great experience Thank you so much for everything! I will definitely be back for repairs and possibly buy a car. More

I had the pleasure of meeting Lloyd and Jonathan who was absolutely amazing! My experience today was beyond satisfactory. They made the process so smooth. The professionalism and patience really showed me I absolutely amazing! My experience today was beyond satisfactory. They made the process so smooth. The professionalism and patience really showed me I was making the right decision. Everyone that passed us greeted us and even congratulated us. DEFINITELY will be making future purchases here!!! And most importantly I drove away with the car of my dreams! Thank you Hennessy Ford Atlanta! After trying a few other places prior to, it wasn’t long before I realized this should have been my first destination. This is the place to go! More

Tim Armstrong and Jonathan Chambers were absolutely amazing!! This was by far the easiest car buying experience I’ve had. Thank You So Much Guys!! amazing!! This was by far the easiest car buying experience I’ve had. Thank You So Much Guys!! More

Devon and Jonathan are the best around!!! They got me into a nice car and made sure it fit my budget! They did everything they could to make it a quick and pleasant experience into a nice car and made sure it fit my budget! They did everything they could to make it a quick and pleasant experience More

I bought a brand new 2020 F150 and 2 weeks later had to bring it in for a water leak. I spent several hours 2 separate days trying to get an appointment to get the leak repaired and also a loaner vehicle t bring it in for a water leak. I spent several hours 2 separate days trying to get an appointment to get the leak repaired and also a loaner vehicle to drive as they said it may take upwards of 5 hours for the repair. They were not helpful and would not give me a loaner vehicle to drive from the service department. I tried calling my sales person Brian Winn to get a loaner vehicle as this is a brand new truck and it is already frustrating that there is a problem with it at all. After a few tries I was able to get into contact with him. He said he would get with his manager and figure it out. He did not call me back for 6.5 hours and I missed the call. I called him back within 10 minutes though he did not answer or return my call. I went to the dealership at my appointment time and of course no one had a loaner for me. I've been sitting here for 3 hours so far. No one seems to care about you once you've signed the paperwork to buy the vehicle. I had really hoped for better customer service from the dealership. I am frustrated and very, very disappointed. There are plenty of other Ford dealerships around the area, I encourage you to find one that actually cares about the customer’s experience. More

Have been loyal customer for years, but last few visits I have had a number of issues with Hennessy Ford: (1) taking too long to turn around vehicle ( sits for days with no activity) but even worst not fixi have had a number of issues with Hennessy Ford: (1) taking too long to turn around vehicle ( sits for days with no activity) but even worst not fixing items appropriately --or at all --and sadly resulting in return visits. I value my time and this is so necessary and unproductive for both the dealership and myself. Service Rep is doing the best he can, but internal process breakdowns needs to be fixed. More

Good job-great communication about status. The prices are still too high compared to non dealer but they did a good job communicating and keeping me informed. are still too high compared to non dealer but they did a good job communicating and keeping me informed. More

Really friendly people that give you the help you need and try to work best with you and what you are looking for. Appreciated the help very much. and try to work best with you and what you are looking for. Appreciated the help very much. More

Jonathan Chambers & Brian Winn was veryEfficient with me they went Over an above and beyond their duties when it came to getting my suv. Thank you guys so much For being patient with me😁 they went Over an above and beyond their duties when it came to getting my suv. Thank you guys so much For being patient with me😁 More