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Hennessy Ford Lincoln Atlanta
Atlanta, GA
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Terrible Business Do not take your vehicle here! Very over priced with no integrity or business morals. Dropped my vehicle off with Tim around 12 noon and was told they Do not take your vehicle here! Very over priced with no integrity or business morals. Dropped my vehicle off with Tim around 12 noon and was told theywould have the diag completed by 4pm. I received a call around 4:45 from Tim to inform me that my car had JUST been taken back to the service technician. 20 minutes later I received another call stating I needed over $3000 in repairs. I had to question, how after 20 minutes, they were able to determine that many repairs, I was lied to and never given a valid explanation nor did I receive a inspection report. After declining the falsified recommended repairs I was still charged over $200 for what they said was 2 hours of labor. What they did not know is that I work for a vehicle warranty company and have been in the automotive industry for over 7 years. I know that they never performed any work as I never received the inspection report. After not receiving the survey from Lincoln I knew my phone number and email address were removed from my customer record by the advisor or service manager. This is what a terrible service department does so that they do not get negative surveys to the manufacturer. That is the only way I would never receive the survey. Absolutely bad business! Never there again! More
Great, no nonsense experience I bought a 2016 Mustang GT Premium from this dealership. I worked with Johnathan, who helped me find the car I wanted from the area. I am really happy I bought a 2016 Mustang GT Premium from this dealership. I worked with Johnathan, who helped me find the car I wanted from the area. I am really happy with my experience here, especially with Johnathan. If you're looking for a no BS experience, ask for Johnathan. Bonus points if you're a car person-he knows his cars. More
Relationship over sales Awesome experience where we turned up on day 1 only to test drive a vehicle. Lee Tyler, our sales agent was fantastic in taking us for the test drive Awesome experience where we turned up on day 1 only to test drive a vehicle. Lee Tyler, our sales agent was fantastic in taking us for the test drive requested and building an understanding of what we need, valuing a relationship with us and not pushing a sale. When the time was right we got back in touch and the process of acquiring the vehicle at a price we were comfortable with was straightforward and simple. Carlos and his sales team can be proud of the approach they are taking in making customers feel valued. The best thing of it all was that Lee's final words were that he is not going anywhere and he will still there after the sale! More
Exceptional Service Since the get go we experienced world-class service. Lee Tyler, our sales agent was incredible, a good listener and it felt as if the relationship was Since the get go we experienced world-class service. Lee Tyler, our sales agent was incredible, a good listener and it felt as if the relationship was more important than the sale. The entire process and the dealer’s engagement were extremely professional. Carlos and his team worked hard to ensure we get the best price and made us feel valuable prior signing. We were not pushed into a deal and never did we ever feel like just another client. I would most definitely recommend this dealership, the management team and Lee! More
Best car buying experience. This was the best, easiest and most professional car buying experience I have ever had. Ricky was great and did a great job and was well prepared and This was the best, easiest and most professional car buying experience I have ever had. Ricky was great and did a great job and was well prepared and spent time with me showing me the ins and outs of the truck before I left the lot. Great Job!!! More
Easy and painless purchase process I had searched online inventories and found a 2015 Ford Focus SE hatchback at Hennessy Ford with a price that couldn't be beat. I worked with Walter a I had searched online inventories and found a 2015 Ford Focus SE hatchback at Hennessy Ford with a price that couldn't be beat. I worked with Walter and was out the door in a very reasonable amount of time. More
My new truck Everyone should go to Hennessy Ford and receive the best service with people who work for the people. They will find you what you want and help you ge Everyone should go to Hennessy Ford and receive the best service with people who work for the people. They will find you what you want and help you get the best price available. Lee Newton is one of the best sales person that you will have the pleasure of working with. thanks for finding my dream truck. More
Great price on F-150 Could not find a good honest deal in the Knoxville Tn area. I found a good deal at Hennessy Ford in Atlanta,GA. A 4hour drive there and a 4 hour drive Could not find a good honest deal in the Knoxville Tn area. I found a good deal at Hennessy Ford in Atlanta,GA. A 4hour drive there and a 4 hour drive back but it was worth it. Lee Tyler was the man I Made my deal with, good man. Thanks, Lee More
Great and patient service Joe was the BEST. He was very patient and really made me, my mom and sister feel comfortable at all times. He really worked to get me into a car. He Joe was the BEST. He was very patient and really made me, my mom and sister feel comfortable at all times. He really worked to get me into a car. He even stayed after hours so that my sister and I could go get my trade in car that was at the shop. He didn't have to do that but he did. That's what I call Great Customer Service. If you ever need a car, please go see Joe Yusuf and tell him khaleelah, the girl he sold a 2015 Ford Focus black tuxedo color, sent you!!! More
Great Service I had a great experience with the purchase of my new F-150. My salesman Lee Newton was a true professional. He knew the truck from top to bottom and a I had a great experience with the purchase of my new F-150. My salesman Lee Newton was a true professional. He knew the truck from top to bottom and all of the technology. I have never been more satisfied with a car purchase. More