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Hennessy Honda of Woodstock

Woodstock, GA

4.1
530 Reviews
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8931 Hwy 92

Woodstock, GA

30189

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Showing 530 reviews

April 03, 2011

First, a little background as to how this all came about. I utilize American Expresses auto service to get an idea of the invoice and incentives on the vehicle I'm looking at. Then I visit all the local deal More

by tekearns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Armbruster, Stacey Finelli
April 01, 2011

First off, I have already notified Curry and Carland Honda that they did not match, in any shape or form, the courtesy and forthrightness given to us by Honda Hennessy. No one followed up with us and wo More

by rustifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Sharon, and the very savvy finace man Billy Shape, Tammy Odom
April 01, 2011

We called ahead to see if the dealer had the car we were looking for so it was easy to walk in and make a trade. As expected, they asked what we wanted to pay and came back with a lesser deal. After a li More

by Sid in SWGA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Johnston, Stacey Finelli
March 30, 2011

Our experience on the purchase of our new '11 Odyssey was excellent. We shopped quite a few area dealers via email and Hennessy met our best price. Tom was very helpful and it was a pleasure dealing with him More

by stephent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wisdom, Tom Wisdom
March 29, 2011

Once I had done much research and decided on the car I wanted, I submitted a request for quote from five Honda dealers. Amazingly, only two responded with actual quotes, one being Hennessy, and theirs was More

by turf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Tammy, Tammy Odom
March 27, 2011

We have given this rating because our experience of purchasing a new Honda from them satisfied our every purchase need. Fred Roberts the salesman was honorable, low pressure, informative, and tuned to More

by 351058708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Tammy K. Odom, Billy Shape, Tammy Odom
March 23, 2011

I'll start with the good. After emailing every Honda dealer in the metro Atlanta area, Hennessy had the lowest walkout quote. They even went lower than the lowest walkout price I had received at anothe More

by Maytopia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kavanaugh Scott Thompson, Scott Thompson, Mike Kavanaugh
Mar 23, 2011 -

Hennessy Honda of Woodstock responded

I am sorry to hear that you are not happy with your financing experience. Please contact me at your earliest convenience so that I may address your concerns and discuss our policy with outside banks. Best regards, Stacey Finelli Internet Director

Mar 23, 2011 -

Maytopia responded

There is nothing to discuss since all paperwork has been signed. Any policy regarding outside banks should have been discussed during the finance portion. Instead I was told by Scott that you DO NOT work with loans from BOA or any other outside bank, which to me sounds like your policy.

Mar 23, 2011 -

Hennessy Honda of Woodstock responded

Thank you for your reply. The reason I wanted to speak with you is because BOA is incorrect in having us listed as a dealer that accepts their drafts. They should not have told you that we do and I am working with a Bank Supervisor to get them to correct their error. Because you received incorrect information from BOA, you are dissatisfied with your exerience at our dealership, and that is very dissapointing. As with all customer complaints, my goal is to try to rectify the issue and also prevent it from happening againg in the future. Best regards, Stacey Finelli

March 16, 2011

We were very pleased with our experience with Hennessy Honda and the above representatives who were very courteous and friendly. We would highly recommend Hennessey to our family and friends. Thank you More

by ex11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey, Jeff and Scott, Stacey Finelli, Scott Thompson
March 15, 2011

Fist let me say that Hennessy Honda is the Best Dealership that I have ever dealt with, they have the best price, and Great Customer Service. This is my 2nd purchase with this dealership, and I wi More

by prelude30157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Hudson
March 11, 2011

We recently bought a 2011 Accord here. Our Salesman (Dean Donald) was very patient with us as we pondered over the color and trim that we needed. Overall, it was a great experience. Their price was the lowes More

by knjoroges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Donald
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