Hennessy Honda of Woodstock

This was the most pleasant and enjoyable car buying experience I've ever had. I was helping my parents buy a car because it's a process they dislike. After consulting Consumer Reports for pricing h experience I've ever had. I was helping my parents buy a car because it's a process they dislike. After consulting Consumer Reports for pricing help, I worked with Stacey Finelli in email to establish the car we wanted to buy and the price. We bought an Accord EX-L. Stacey provided me with the best price in the area and she itemized it so I knew exactly what we was paying for. She also committed to me that there would be know add-ons when we were at the dealer, or aggressive sales pitches to buy additional services. We agreed on the price and set up an appointment. When we arrived the car was outside ready for my Dad to test drive and it was spotless. She introduced me to Dean Donald who went with us on a test drive and explained all the capabilities of the car. He was so patient and nice and extremely knowledgeable. We returned to dealership and bought the car. The price was exactly what I was told upfront. My folks were introduced to the service department and everyone we met was professional, friendly and appreciative of our business. I would highly recommend this dealership and the new Honda drives beautifully. They had a very happy customer! More

Great experience with Tammy. Friendly, attentive, responsive, and very knowledgeable of the vehicles. Scott made the paperwork quick and painless! I would come back and request the same associates responsive, and very knowledgeable of the vehicles. Scott made the paperwork quick and painless! I would come back and request the same associates again! More

Stacy & Randy were great sale staff to work with! They were friendly, courteous, and very helpful. Even when a minor mistake was made they were admitting their error and were quick to rectify the sit They were friendly, courteous, and very helpful. Even when a minor mistake was made they were admitting their error and were quick to rectify the situation. Also, their prices were some of the best around. I would and have recommended people to visit Hennessey and to use Randy and Stacy for their car buying! I am very pleased..... More

Since purchasing my first Honda Accord at Hennessy in 2003, I have had the opportunity to experience every aspect of this dealership for the past ten years. Hennessy Honda exemplifies personal service, c 2003, I have had the opportunity to experience every aspect of this dealership for the past ten years. Hennessy Honda exemplifies personal service, customer satisfaction, and friendly professionalism in every area. When I purchased my second Accord recently, I did my research and also relied on information from service advisors, Diana and Kevin. Working with Tammy Odom in sales was a pleasure. She is extremely knowledgeable, helpful, and patient. Once I decided on the specific car, the trade-in and purchasing was a breeze. Scott Thompson facilitated the financing with ease. I highly recommend Hennessy Honda. More

We went into Hennessy honda to purchase a used car and trade in. They had just gotten in the car we wanted to see. It had not been cleaned or detailed yet. We overlooked the surface condition and picke trade in. They had just gotten in the car we wanted to see. It had not been cleaned or detailed yet. We overlooked the surface condition and picked the car we thought would be right for us. When talking with the sales rep he would not talk to my wife directly and sometimes ignored her questions. He would only speak with me which was very offensive. We got to the point of negotiations. He refused to come down on price at all and gave us a low trade in compared to what other dealers offered. It was discouraging because we were only a couple of thousand apart in price. We finally got up to leave. I asked for the copy of my drivers license so that I could make sure it was shredded. He said that he would shred it. As we walked away I watched him ball up the paper with my personal I formation and throw it in the trash. I was shocked as he just said he would shred it. I went in to discuss this with the manager. The sales rep followed me into the office and was hostel asking me what he did wrong. This was a horrible experience and will never go back. Thankfully we found a better car at a lower price at a different dealership where my wife and I were treated with respect. More

Dusty and Claude were both great. Claude handled most of our questions with Dusty helping after the purchase. Both knew the working of the car inside and out which was very refreshing. They were friendly our questions with Dusty helping after the purchase. Both knew the working of the car inside and out which was very refreshing. They were friendly and did not pressure us on anything. That made the process very comfortable and enjoyable. When we returned to have our side bars installed the service folks were just as helpful and friendly. Overall I would give Hennessy Honda an A plus in service, attitude and quality. I would recommend them to anyone. More

This is our second car purchased from Hennessey Honda within the past year and half. We really felt like our business was appreciated and they went out of their way to earn our business. We loved their within the past year and half. We really felt like our business was appreciated and they went out of their way to earn our business. We loved their willingness to understand where we wanted to be price wise, and they did whatever they could to meet our demands. Damien and Stacey were awesome, very easy to work with and they conducted the transactions in a very professional yet friendly manner. Would highly recommend them to anybody in the market for a Honda. More

If you are considering a new car, and if that car is a Honda - go to Hennessy Honda of Woodstock. The story is long, but the upshot is this: I sent a request and received a line-by-line quote based on Honda - go to Hennessy Honda of Woodstock. The story is long, but the upshot is this: I sent a request and received a line-by-line quote based on the USAA car buying service. I spoke to Dusty and Stacey, and we arranged a 2013 CRV and financing that met with our approval. When my husband and I showed up to the dealership, we looked at the car first - no unremovable dealer "options" had been added. (Another local dealership adds $1250 in mandatory "options" before any car goes to the floor.) When we sat down to purchase the car, the numbers matched the quote and the financing was in good order. We inspected the car, signed the sales order and financing, and were out in a bit over an hour. At no time did someone "have to go speak to a manager" - and not one number in the sales document varied from the original quote. We had visited several Honda dealerships - including others that were USAA preferred - and had the typical car buying experience. You know, the one where you sign things you don't want, just to get the darned car and escape. This was completely different. It was inexpressibly better. More

We purchased a 2013 Honda Pilot in July 2013 and couldn't be more pleased with both the vehicle and the buying process. Damian Seard guided us through the sale. He was professional, knowledgeable, a couldn't be more pleased with both the vehicle and the buying process. Damian Seard guided us through the sale. He was professional, knowledgeable, and friendly, and we would certainly recommend him to friends and family. A few days later we had follow-up questions that were resolved by a quick stop at the Hennessy service department. Advisor Kim Ivester was attentive and efficient, getting us in and out in no time. Shop manager Bedford took time from his busy schedule to take a test drive with us. I was amazed by his patience in answering questions we had about tires and road noise (which, it turns out, can be a minor, temporary issue on some new cars). Today, one month later, we are in love with our new Pilot and are happy customers of Hennessy Honda of Woodstock. More

Leased a new 2013 Honda Civic Si coupe from Claude Nafzigler. Claude was very professional, curteous and knowledgeable of Honda cars. I enjoyed working with him. the finance manager Billy Shape was Nafzigler. Claude was very professional, curteous and knowledgeable of Honda cars. I enjoyed working with him. the finance manager Billy Shape was also very professional and helpful in choosing whether to lease or purchase the car. More