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Hennessy Honda of Woodstock - Service Center

Woodstock, GA

4.0
86 Reviews

86 Reviews of Hennessy Honda of Woodstock - Service Center

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January 18, 2021

Always very thorough and timely. And the customer facility is very nice. They ensure that their customers are safe in this environment. They take the time to be sure you understand the service you re More

by dec393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service dept.
Jan 21, 2021 -

Hennessy Honda of Woodstock responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jerry Goddard - General Manager

December 22, 2020

Anyone would be hard pressed to find a better dealership or service personnel. Diana Z strives to make every interaction seamless, professional and timely. Always keeping us updated on the progress and repa More

by SkyMystif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Zuspan
Dec 28, 2020 -

Hennessy Honda of Woodstock responded

Thank you for your kind words. We feel our service department is what makes Hennessy Honda of Woodstock special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Jerry Goddard - General Manager

November 18, 2020

FAST QUALITY SERVICE. WILL DEFINATELY BE BACK. WILL SEND EVERYONE I KNOW THERE FOR SERVICE. GREAT VALUE FRIENDLY PEOPLE LOVE THIS DEALERSHIP TOOK GREAT CARE OF ME AND MY CAR More

by LADYQUILTER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Zuspan
Nov 20, 2020 -

Hennessy Honda of Woodstock responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jerry Goddard - General Manager

November 17, 2020

Kevin Etters always represents Hennessy Honda with professionalism and customer focus! He listens and provides feedback that is helpful in the decision making process. It is the relationship developed More

by edboerner59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Nov 20, 2020 -

Hennessy Honda of Woodstock responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jerry Goddard - General Manager

September 30, 2020

Excellent service! I never have to worry! Detail work was great. Car was ready, didn’t have to wait to get it. Kevin got everything taken care of. More

by Tbd7422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Oct 02, 2020 -

Hennessy Honda of Woodstock responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Jerry Goddard - General Manager

September 12, 2020

The customer service was excellent. Would highly recommend them to anyone. The service department was very fast and let’s you know how long a wait almost to the minute. More

by Genger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Sep 16, 2020 -

Hennessy Honda of Woodstock responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else! Sincerely, Jerry Goddard - General Manager

September 09, 2020

The lady that helped me out her name was Diana she was very nice however I do not like signing something stating that they did things to my vehicle that I have no idea if they did them or not. More

by Kly28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Zuspan
Sep 11, 2020 -

Hennessy Honda of Woodstock responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jerry Goddard - General Manager

September 07, 2020

Diana has been our service writer for a long while. We always ask for her. She knows her stuff! We can always count on her. More

by perrywandascott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Zuspan
Sep 10, 2020 -

Hennessy Honda of Woodstock responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jerry Goddard - General Manager

August 28, 2020

again, appreciated the well organized processmaking an again, appreciated the well organized process making an appointment was easy - was given options to consider tiffany processed my service request qu More

by Dabobolink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany , Kevin Etters
Sep 02, 2020 -

Hennessy Honda of Woodstock responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jerry Goddard - General Manager

August 22, 2020

Well organized process from arranging service, drop off, and pick up Work was performed as requested in a timely manner at a fair price Tiffany took the time to explain results of multi-point inspection More

by Dabobolink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Aug 26, 2020 -

Hennessy Honda of Woodstock responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jerry Goddard - General Manager

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