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Herb Chambers Alfa Romeo of Boston

Wayland, MA

Overview
Employees
Reviews
Vehicles
4.9
114 Reviews
Thank you for visiting the website of Herb Chambers Alfa Romeo of Boston! We appreciate that you've considered us for your Alfa Romeo purchase. Herb Chambers Alfa Romeo of Boston is dedicated to providing you with exceptional customer service that parallels the premium quality of our vehicles. Our experienced and dedicated staff will guide you through every aspect of the shopping process. At Herb Chambers Alfa Romeo of Boston, we sell vehicles that offer the best of performance and luxury. Feel free to browse our inventory, request more information about vehicles, set up a test drive or inquire about financing. If you would rather discuss your options with our sales staff, click on Directions for interactive driving directions and other contact information. From sales to service, Herb Chambers Alfa Romeo of Boston is committed to provide you with a premium experience in all areas. We look forward to serving you!
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525 Boston Post Road

Wayland, MA

01778

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Showing 114 reviews

May 20, 2022

Excellent service and courtesy of staff is welcoming. They do customer service right! Refreshing to see. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
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May 24, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the awesome feedback for our team, Melissa! It means the world to us to have you as an Alfa Romeo of Boston customer!

Helpful
May 20, 2022

Raymond and his team always get me in and out on time and car running great. More

by Johncortizas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadzim Kelly, Giovanni Tosti
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May 23, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Raymond and the team are glad you had a great experience here, John! Thank you for coming to Alfa Romeo of Boston!

Helpful
May 20, 2022

Bad bad bad and very bad setvice bad bad bad bad bad bad bad bad More

by Becharajoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service dept
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Jun 03, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We would like to understand the reason behind your low rating to help improve the experience. Please reach out to me so we can resolve the situation and regain your confidence. Thank you, John Andrade - General Manager – jandrade@herbchambers.com

Jun 03, 2022 -

Becharajoe responded

They work on my car month ago I got charger around 400.00 I drove it for a 1 mile wasn’t fixed I returned back to place they told me to keep it for a week because need parts from Italy and they will call me to get a rental cause they gave only 4 cars and all out It has been a month no parts yet and yesterday they told me oats will be in early July Andrew from service suppose to call me back after he talk to a person in charge I didn’t hear from yet I don’t have a car and I’m waiting till next Tuesday if I didn’t hear from Andrew or your office I will report you to the Ma state commissioner Hope I don’t have too all I need is a loner

Jun 23, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We understand your frustration and would like to assist you. Unfortunately, we are having a difficult time reaching you. Please contact me at your earliest convenience, so we may discuss the next steps. Thank you, John Andrade - General Manager – jandrade@herbchambers.com

Helpful
May 04, 2022

Raymond is awesome! Very thoughtful, helpful and responsive to the needs if customer. I enjoy working with him. More

by Levante
Recommend Dealer
Yes
Employees Worked With
None
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May 05, 2022 -

Herb Chambers Alfa Romeo of Boston responded

This review has made our day, Levante! Thank you for leaving Raymond and the Alfa Romeo of Boston team your five-star rating! We hope you come back to see us again!

Helpful
May 02, 2022

Domenic was great. Extremely professional and very helpful. It was the best dealer experience I’ve had. Very straightforward group that made the experience painless a More

by chrisgilmore55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Quarato
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May 04, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the wonderful feedback! We're happy to hear you had a great experience with Domenic and we hope to see you again next time here at Alfa Romeo of Boston!

Helpful
April 08, 2022

Raymond was a pleasure to work with! 5 star.rating. Finance dept still has not responded to my request - I would have appreciated a simple call back re my lease copy request. More

by Mekvasil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond, Carriie
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Apr 26, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your honest feedback. We're happy that Raymond provided you with an excellent experience. I will follow up with our finance team to find out what occurred there and ensure your request is responded to. Please feel free to reach out to me directly if you wish to discuss what occurred in more detail. Thanks, Giovanni Tosti - General Manager - giant@herbchambers.com

Helpful
March 18, 2022

The service dept handled the issue with my Giulia very well. The person that took my call, Carrie, was very helpful and thoughtful. Great communication before the service was performed and when it was fi More

by Mccmgentile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carrie
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Mar 22, 2022 -

Herb Chambers Alfa Romeo of Boston responded

We're so glad Carrie helped you get the best care for your Giulia and made your feel confident coming to Alfa Romeo of Boston! Thank you for your kind words and five-star rating!

Helpful
February 28, 2022

I had an appointment on Friday but snow was in the forecast so Raymond took my car in 2 days early and the problem was fixed prior to the inclement weather. Car was returned to me cleaner than when I More

by Alpha Romeo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond G.
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Mar 02, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for the review! We're glad to hear Raymond provided you with an exceptional experience and we'll be sure to share your wonderful feedback with him. Thanks for trusting Alfa Romeo of Boston with your business. We hope to see you again next time!

Helpful
February 25, 2022

Raymond at customer service is helpful. The dealership is very expensive. 40k service was over $900 two thirds of which was labor. I had my 2018 Alpha Romeo Stelvio serviced here. This deal More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
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Mar 01, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for taking the time to share your review and kind words about Raymond. We appreciate you as a customer, and if you wish to discuss your service bill with me directly, please feel free to reach out. Thanks, Giovanni Tosti - General Manager - giant@herbchambers.com

Helpful
February 16, 2022

very professional and wonderful customer service. staff was friendly and work was completed in the timeframe that I was told More

by lisafarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
Report | Print
Feb 18, 2022 -

Herb Chambers Alfa Romeo of Boston responded

Thank you for sharing your experience! We're so glad you came to visit us here at Alfa Romeo of Boston and we hope we have the opportunity to serve you again in the future!

Helpful
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