Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick

I would highly recommend Natalie. I had an excellent experience at this dealership. It began with my online search for a used Cadillac that would meet my needs along with my budget an I had an excellent experience at this dealership. It began with my online search for a used Cadillac that would meet my needs along with my budget and look good. I searched Herb Chambers site along with other websites. I had brought my car into the dealership for services because of a recall and remembered how courteous everyone was that day. I found 2 Cadillacs(red or black) in stock that fit my criteria. I emailed the dealership, within the hour was contacted by Lauren with all the answers to my initial questions. My first trip to the dealership I test drove the vehicle. I left there unsure about purchasing the car. It was several days later when I returned to the dealership with many questions and doubts as to which car to purchase. That's when I met Natalie Simoneau salesperson. Natalie was extremely knowledgeable about the two vehicles that I was interested in. Natalie answered all of my questions and addressed all of my concerns about purchasing a used vehicle. She explained the options available with purchasing a used car and about the Cadillac certification. She definitely put my mind at ease. After meeting Natalie, the only decision I had to make was Red or Black. She put me in contact with Jackie in the finance department who was wonderful to work with as well, she diligently worked to secure me low interest rate. On Saturday, when I picked up my new vehicle, Natalie was waiting for me. She assisted me with the OnStar setup, along with the Bluetooth. She took the time to go over all of the controls and additional features that my new car had to offer. This truly was a great experience, the staff at the dealership was wonderful. It would be my recommendation to anyone who is interested in purchasing a new or used car to contact Herb Chambers and make sure that you ask for NATALIE SIMONEAU. You will not be disappointed. Natalie, thank you so very, very much. I'm so glad I met you. P.S. I ended up purchasing the Red CTS More

Super Service Natalie Simoneau went above and beyond what a salesperson would do. Buying a new Escalade was the simplest transaction I have ever had buying a car. Natalie Simoneau went above and beyond what a salesperson would do. Buying a new Escalade was the simplest transaction I have ever had buying a car. She is wonderful and I would highly recommend More

Excellent Sales Service I ambled into the used car dealer showroom with little expectation and was met by Roberto De La Rosa. My preferred auto was a 2013/14 Mercedes C Class I ambled into the used car dealer showroom with little expectation and was met by Roberto De La Rosa. My preferred auto was a 2013/14 Mercedes C Class. But before we started looking for the Mercedes I found and noted a used caddy that looked lovely and could fit my budget. Then Roberto helped me look for the right Mercedes on the web. We found several but none that excited me either with color, mileage, intangibles or price. Then we came across a 2013 model with a unique brown color, fully loaded, 20,000 miles and a fair price; bingo! The car was in Boston at the Herb Chambers Mercedes-Benz dealership. Roberto called and the car was available. Roberto got me in touch with the sales department where I arranged to travel the 70 miles the next day. The car and everything about it turned out to be perfect for my wants and a real gem that looked like it had never been driven. During the sales process Roberto kept in touch with offers to help as needed. What stood out about Roberto was his grasp of my vision and his steady focus on achieving that vision. Along the way he asked the right questions and offered information vital to my process. And, when I asked he gave me his opinion. His demeanor was attentive, responsive and low key; qualities I value. At no time did I feel like he was trying to sell me something; an invaluable ingredient for a person in sales. What he did was always in service of me, the prospect. And, he is first, a gentleman. Wayne B Peacock, East Greenwich, RI More

Thank you Roberto My husband and I would like to thank Roberto de la rosa for assisting us with the purchase of our new Cadillac. He made our purchase very smooth and p My husband and I would like to thank Roberto de la rosa for assisting us with the purchase of our new Cadillac. He made our purchase very smooth and pleasant he found the perfect vehicle for us. This was a great experience thanks to Roberto More

Best of the Best!! I would like to give a Big Shout Out To Roberto, Jackie, & Lauren!! Roberto is so much more than a good Sales Consultant, he is now a friend! Jackie I would like to give a Big Shout Out To Roberto, Jackie, & Lauren!! Roberto is so much more than a good Sales Consultant, he is now a friend! Jackie was Super! She asked all the right questions and tailored an extended warrantee to fit my needs and budget!! Thanks Jackie!! Lauren is Awesome! She answered all my questions and concerns via phone & email and when I arrived at the dealership (from Boston) she introduced me to Roberto! In the future weather I decide to purchase a Cadillac or any other vehicle I will be back!! Thanx, Rich More

Best customer service! I am extremely impressed with the customer service at Herb Chambers of Warwick. Roberto was so helpful through the whole process! I would highly recom I am extremely impressed with the customer service at Herb Chambers of Warwick. Roberto was so helpful through the whole process! I would highly recommend!!! More

The dealer made sure my experience was a great one Roberto went out of his way to make sure my vehicle was perfect! I would definitely do business with him again! Great work all the way around! Roberto went out of his way to make sure my vehicle was perfect! I would definitely do business with him again! Great work all the way around! More

100% satisfied It was an absolute pleasure working with Natalie! She was completely professional and went above and beyond to make ensure the vehicle was the right f It was an absolute pleasure working with Natalie! She was completely professional and went above and beyond to make ensure the vehicle was the right fit. Very thorough! Thanks again Naltalie. More

Great Natalie Simoneas did a great job with us and we are so happy with her. She is so nices and friendly. She did everything to help us. Natalie Simoneas did a great job with us and we are so happy with her. She is so nices and friendly. She did everything to help us. More