Back

Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

4.7
229 Reviews

229 Reviews of Herb Chambers Collision Center of Danvers - Service Center

Sort by
July 09, 2011

The fan was not blowing my a/c into my H3. I called the Herb Chambers Dealership and Scott squeezed me in and had my car fixed in about an hour. There was no charge as it was still under warranty. Scott More

by vivnrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott/Manager
June 03, 2011

Understood the problem and got my car right in. Then they finished when they said they would and at a rate better than the competition...even with another small issue I didn't know I had. Nice to know More

by dlcreative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
May 09, 2011

I have had the pleasure of dealing with Scott on a few occassions when having my vehicle serviced. He always greets me with a friendly smile and remembers me by name... don't ask me how with all the cust More

by laurelsadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
April 29, 2011

Scott Lyons proved once again that customer service can be a very satisfying experience. He was diligent in his efforts to solve an ongoing issue with our Trailblazer's radio and I believe we have solved i More

by georgekaralias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
April 26, 2011

Scott has always been available whether on the phone or at the dealership. He is always professional and pleasant. I have been doing business with him for over 5 years. I like dealing with the same person More

by mmilo2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
April 16, 2011

Hi, I purchased a brand new 2005 Chevy Malibu from your Hi, I purchased a brand new 2005 Chevy Malibu from your dealership. Ever since then, if a problem with my vehicle arose I would contact Scott Lyon. More

by Joyce Snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
March 11, 2011

My experience at Herb Chambers with Scott Lyon was excellent. Faced with a $2800 estimate, Scott leveraged the extended warantee I had on my vehicle, and successfully worked with the adjusters to ensu More

by tsilva71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
March 01, 2011

I have always been treated professionally and honestly buy Scott Lyons of the Service Department. When I have a problem with my automobile, I know that I can drive to Herb Chambers in Danvers and ask for More

by Joanne Graham-Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
January 18, 2011

I have been going here for years and Scott has always been prompt, courteous and professional to me. I needed a window repaired during a snow storm and he got me right in and got it covered by the deale More

by mfoss72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
January 13, 2011

great job, Scott Lyon got me in and out in one hour, I had lost my windshield wipers in the middle of a blizzard and the place was packed with all the new cars so they could plow. I did not think they wer More

by michaelhrdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
...
16
...