Herb Chambers Collision Center of Danvers - Service Center

Customer service advisor Scott Lyon acted in a very professional manner. Scott stated that the vehicle would be repaired and ready for pick-up on the next day and it was. Scott Lyon is highly knowledge professional manner. Scott stated that the vehicle would be repaired and ready for pick-up on the next day and it was. Scott Lyon is highly knowledgeable in vehicle repair and diagnosing a problem with any vehicle. Kevin McCall was the mechanic that worked on my vehicle.Kevin did a great job repairing my vehicle. Kevin has always worked on both of my vehicles and has always done an outstanding job. Scott and Kevin are always very friendly and willing to do anything to get the job done. More

Scott is by far the hardest worker I have ever had the pleasure of dealing with. He did an amazing job taking care of the situation with my vehicle and kept me informed of what was going on with my vehic pleasure of dealing with. He did an amazing job taking care of the situation with my vehicle and kept me informed of what was going on with my vehicle the entire time it was in the shop. He took what I thought was going to be a nightmare of a situation and made it a very enjoyable experience. More

Scott Lyon always accomodates me when I have to bring in a vehicle, whether a planned visit or an emergency. I have been dealing with Scott for 20 years and he is the reason I bring my vecles to Herb Chamb a vehicle, whether a planned visit or an emergency. I have been dealing with Scott for 20 years and he is the reason I bring my vecles to Herb Chambers. We have purchased several vehicles both new and used from Chambers and will continue to do so. More

Phil went through an amazing amount of trouble for me for some small parts a little while ago. It was a great deal of difficulty for something pretty insignificant but important to me. Phil was as eager to some small parts a little while ago. It was a great deal of difficulty for something pretty insignificant but important to me. Phil was as eager to help as if it were a big item and he stayed on it until it was done. Thank you. Gary Dow More

Scott Lyon in the Service Department is the BEST!! I stopped in on Friday to make a service appointment. Scott fit me in the afternoon schedule, arranged for a ride home, had my car ready by 5 that aft stopped in on Friday to make a service appointment. Scott fit me in the afternoon schedule, arranged for a ride home, had my car ready by 5 that afternoon! When I picked up my vehicle he even had it washed! He always goes above and beyond for me! Thanks, Scott. More

I've taken my car to Herb Chambers for service for over 4 years and have been totally satisfied with the professional manner in which I've been treated. I'd especially like to thank Scott Lyons, Service Man years and have been totally satisfied with the professional manner in which I've been treated. I'd especially like to thank Scott Lyons, Service Manager, for always following through and making sure all repairs met my satisfaction. I would highly recommend this service department of this dealership. Don't forget to ask for Scott! More

I bought my truck at Herb Chambers Chevy in 07 the truck was a left over model and had been sitting on the lot for over a year. After I purchased it and started to put it work I have a quiet few problems wi was a left over model and had been sitting on the lot for over a year. After I purchased it and started to put it work I have a quiet few problems with it from the wiper blades being totally trashed on the first rain I drove it in to the breaks being glazed over so the dealer ship had to replace the rotors and pads a tie rod coming apart and the last repair the a leak in the rear axles. There has been a few more service issues I have had with the truck that I wish just to forget about needless its been very frustrating have a truck with less than 34000 miles having all these problems with a truck that needs to be working every day. My service adviser Scott Lyons has been just awesome, he has been on his a game every time I am there at the shop. I highly recommend going to see Scott if you ever need work done on your GM vehicles Sincerely Eric Chase More

Scott was great to work with. Great service, a pleasure to talk to and very professional. I was extremely pleased with his level of attention to our vehicle and service. Scott brought the Hummer right in to talk to and very professional. I was extremely pleased with his level of attention to our vehicle and service. Scott brought the Hummer right in and gave us a loaner car. He reported what was wrong with the Hummer and contacted us that morning with what had to be done to fix it. The Hummer runs like it was brand new. We are so happy. More

On August 5, 2010, I took my 1998 S-10 in to be serviced. I was treated as if I had just bought a new car. This seems like the beginning of a long term relationship. I was very impressed by this dealershi I was treated as if I had just bought a new car. This seems like the beginning of a long term relationship. I was very impressed by this dealership, and I will take my other cars here for service. More

Scott is the guy I always go to there. He always helps me out from when I'm scheduled for an oil change/tire rotation to my transmission dying recently and he found out it was covered under warranty! Scott out from when I'm scheduled for an oil change/tire rotation to my transmission dying recently and he found out it was covered under warranty! Scott will be straight out with you and cuts down the BS as you might get from other dealerships. Helps you out when you need a renatl and gets the job done quick. Returns phone calls and is just overall pleasant to work with when at the Herb Chambers Hummer. More