Herb Chambers Collision Center of Danvers - Service Center

Scott is the best Service person I have ever run across. A few weeks ago my wife was going ot Vermont to pick up mt daughter form school, when they ran into a cold front and snow storm. her windshield fluid A few weeks ago my wife was going ot Vermont to pick up mt daughter form school, when they ran into a cold front and snow storm. her windshield fluid was freezing coming out of the ports and then stopped all together. Fearing something had broken she called me and I called Scott to see if he could help with a dealership in the area that might be able to check her car quickly. Scott called Dealerships in Montpelier and Burlington for and gave her the names, address and phone numbers so she could find them if the problem persisited. Unfortuntely, both dealerships were "too busy" to even have her stop by and take a quick look. I was shocked, as on more than one occaision we have had a small issue and Scott always stop by and let me look, it might a quick fix. As it turned out the problem was freezing fluid due to the extreme cold and temperature change, but I'm sure you can imagine the concren of being on an interstate highway in snow with salt spray and trucks and being unable to clear it. Scott is "the" reason I buy vehicles form Herb Chambers. I have bought many cars from that location over the years and have 4 vehicles on the road and being serviced there. Without Scott, I'm sure I would have looked elsewhere, where today, i don't even think about it. Dave Bartlett More

After using Davidson Chevrolet in Malden for many years I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was forced to find another dealership when they closed. I had two mechanics refer me to the same dealership and same service adviser. Lucky for me I was referred to Herb Chambers Chevrolet and a service adviser named Scott Lyon. Scott is the number one reason I have been taking my 2009 Impala to Herb Chambers Chevrolet for service and warranty work. Scott is a knowledgeable, dedicated and energized individual whose main purpose is to keep the customer happy by taking the necessary steps to get the vehicle serviced and or repaired correctly the first time around in a reasonable amount of time. In addition to great service the dealership is staffed with a bunch of nice friendly people that make you feel very comfortable. More

Hi! My family has been going to this dealer since 2003. Hi! My family has been going to this dealer since 2003. we bought a new 2003 car, new 2005 van, 2 new 2008 trucks.Ever since we found this dealer and Hi! My family has been going to this dealer since 2003. we bought a new 2003 car, new 2005 van, 2 new 2008 trucks.Ever since we found this dealer and service department in 2003, we havent been anywhere else. We think they are great. Scott Lyon is very honest and up front about what you need done. It took us a while to find a service department that we could trust.We cant say enough about the service, the workmanship,and the great people that work there.But mostly the trust that you build with the service department.You always feel welcomed when you walk in. They always let you know whats going on and if you need a ride they are great at getting you where you need to be. We think their #1 when it come to service and workmanship. All of the employees are great! Great job! Maillet Family More

Scott has been a pleasure to deal with since I took delivery of my truck. The time he takes to explain things to me is unprecedented. Scott is always ready to advise and recommend the best for my truck delivery of my truck. The time he takes to explain things to me is unprecedented. Scott is always ready to advise and recommend the best for my truck, routine maintenance or a serious repair is no problem for Scott. More

I had a very good experience at this dealership. All of the staff was very friendly, curtious and knowlegable. They went the extra mile to fix my vehicle and to take care of me the customer as well. I have the staff was very friendly, curtious and knowlegable. They went the extra mile to fix my vehicle and to take care of me the customer as well. I have done business here in the past and will continue to do so in the future. It is hard to find a group of people who are so dedicated to there jobs and to the customers as Scott Lyons has always shown. Thanks again to the staff at Herb Chambers Danvers, Sincerely, Frank Ciaramitaro More

Scott Lyons has always been an excellent service manager. He is always professional and attentive to the servicing of our cars. Even when there is a problem that seems to be unsolvable, Scott will go the ext He is always professional and attentive to the servicing of our cars. Even when there is a problem that seems to be unsolvable, Scott will go the extra distance to help. He will do everything he can to bring a positive result to the situation. More

Customer service advisor Scott Lyon acted in a very professional manner. Scott stated that the vehicle would be repaired and ready for pick-up on the next day and it was. Scott Lyon is highly knowledge professional manner. Scott stated that the vehicle would be repaired and ready for pick-up on the next day and it was. Scott Lyon is highly knowledgeable in vehicle repair and diagnosing a problem with any vehicle. Kevin McCall was the mechanic that worked on my vehicle.Kevin did a great job repairing my vehicle. Kevin has always worked on both of my vehicles and has always done an outstanding job. Scott and Kevin are always very friendly and willing to do anything to get the job done. More

Scott is by far the hardest worker I have ever had the pleasure of dealing with. He did an amazing job taking care of the situation with my vehicle and kept me informed of what was going on with my vehic pleasure of dealing with. He did an amazing job taking care of the situation with my vehicle and kept me informed of what was going on with my vehicle the entire time it was in the shop. He took what I thought was going to be a nightmare of a situation and made it a very enjoyable experience. More

Scott Lyon always accomodates me when I have to bring in a vehicle, whether a planned visit or an emergency. I have been dealing with Scott for 20 years and he is the reason I bring my vecles to Herb Chamb a vehicle, whether a planned visit or an emergency. I have been dealing with Scott for 20 years and he is the reason I bring my vecles to Herb Chambers. We have purchased several vehicles both new and used from Chambers and will continue to do so. More

Phil went through an amazing amount of trouble for me for some small parts a little while ago. It was a great deal of difficulty for something pretty insignificant but important to me. Phil was as eager to some small parts a little while ago. It was a great deal of difficulty for something pretty insignificant but important to me. Phil was as eager to help as if it were a big item and he stayed on it until it was done. Thank you. Gary Dow More