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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

4.7
229 Reviews

229 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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August 27, 2023

Eiro was great at service reception. He really worked to make the experience a pleasure I would recommend Herb Chambers service to anyone. More

by Btond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erio R
Aug 28, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the 5-star rating! We're delighted to hear that our team provided great service during your visit to Herb Chambers Chevrolet of Danvers. We appreciate your recommendation and hope to see you again! Have a great day!

July 30, 2023

Michael in the Service Dept. at Herb Chambers Chevrolet of Danvers on this past Tuesday was very helpful. He kept us informed of what was happening with our car the whole time. More

by m160103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
plus.
Jul 31, 2023 -

Herb Chambers Chevrolet of Danvers responded

We're glad to know that Michael from our Service Department was able to assist you effectively and keep you updated throughout the process at Herb Chambers Chevrolet of Danvers. Your feedback is appreciated, and we'll make sure to pass along your kind words!

June 07, 2023

Patrick the service manager is always polite and respectful, he takes the time to explain all charges before your vehicle goes in for service so that there will not be any surprises. Patrick is The More

by bigmanwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick service manager
Jun 08, 2023 -

Herb Chambers Chevrolet of Danvers responded

Patrick and our team are glad you had such a great experience servicing your car at Herb Chambers Chevrolet of Danvers! We value your feedback and look forward to providing another five-star experience next time! Thank you!

June 05, 2023

Patrick was a great help today. To start he kindly took my key fob off for me. He explained that I had a free oil change. That was unexpected! He was a real help! Thanks , Pat More

by dyoungedm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Gerrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jun 07, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the wonderful review! We're happy to hear Patrick provided you with an excellent experience and we'll be sure to let him know how much you appreciate his helpful service. Take care and we'll see you next time here at Herb Chambers Chevrolet of Danvers!

May 23, 2023

Kudos to Scott once again for handling my service needs promptly and professionally. Mission accomplished in short order. Also, a tip of the hat to Valet Doug for his pleasant door-to-door service. Dealers More

by KarenHBurnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon, Valet Doug
May 25, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review, Karen! We appreciate you trusting Herb Chambers Chevrolet of Danvers with your service needs and are happy to hear Scott & Doug made your recent experience a smooth one. Thanks for your business and we'll see you next time!

May 25, 2023 -

KarenHBurnham responded

I inadvertently failed to thank the technician who serviced my car. Please pass along my appreciation to the tech who successfully fixed the issue. As the wife and mother of emergency vehicle technicians, I understand the knowledge and dedication it takes to keeping our vehicles safe on the road. Thank you for your service.

May 10, 2023

I’m happy for what they do for my car the staff at the service department are excellent. Thank you! More

by Christine Konstantilakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Herb Chambers Chevrolet of Danvers responded

Christine, It's great to hear that you had such a positive experience here with our team! We hope that you come to visit us again next time you need anything! Thank you! - Herb Chambers Chevrolet of Danvers

April 28, 2023

Very happy with the prompt service we received from the maintenance shop. Staff was very friendly. More

by Lmlavigne89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Shurdha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Chevrolet of Danvers Team

April 04, 2023

Service department is always polite and professional. Scott and Philip are patient and helpful. Herb Chambers services all of our family vehicles. With two new drivers in our family, we will continue More

by aemaguire
Recommend Dealer
Yes
Employees Worked With
Scott and Philip
Apr 06, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thank you for trusting the Herb Chambers Chevrolet of Danvers team with the care of your family's vehicles! We're so glad Scott, Philip & the rest of the crew continue to earn your support and we look forward to seeing you at your next visit. Take care and thanks again!

March 28, 2023

Scott knew exactly what I needed for service and made good recommendations. He recommended a wheel alignment, which we had him perform. He also found a slow leak on one of the tires and fixed it. More

by Rich.auger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Mar 30, 2023 -

Herb Chambers Chevrolet of Danvers responded

Thanks for sharing your experience, Rich! We're happy to hear Scott provided you with great service and we hope you won't hesitate to reach out if we can be of assistance again in the future! - The Herb Chambers Chevrolet of Danvers Team

Mar 30, 2023 -

Rich.auger responded

My Service Tech was Scott Lyon, not Sean. Thank you!

March 22, 2023

I left my truck today Wed. 03/22/2023 for service repair with Scott Lyons. As usual Scott had the issue resolved again in a timely matter , I am very happy to do business with More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Mar 24, 2023 -

Herb Chambers Chevrolet of Danvers responded

John, thank you so much for trusting Scott & the Herb Chambers Chevrolet of Danvers team with the care of your truck! We're grateful for your support and look forward to seeing you next time!

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