Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Kenneth's attention was very good and professional from the first day until when they delivered our truck to us. Thank you for your help and all your attention. Kenneth a great person, we will definitely r the first day until when they delivered our truck to us. Thank you for your help and all your attention. Kenneth a great person, we will definitely recommend him. More

I had my car dropped off for a total of 6 days for a check engine light and loud noise when wheels were turning, picked my car up with check engine light on and loud noise. I went back in to explain and check engine light and loud noise when wheels were turning, picked my car up with check engine light on and loud noise. I went back in to explain and was told nothing they could do. They did a test drive (3 miles) and said they didn’t notice anything. I just purchased this car from this very same dealership and don’t recommend them at all. :( very disappointed because I really liked them when I was sold the car. More

My salesman Kenny was a pleasure to work with and made it a smooth transaction answered any questions I had and took care of anything that was needed.Lou and Aj were willing to work with me to get the dea it a smooth transaction answered any questions I had and took care of anything that was needed.Lou and Aj were willing to work with me to get the deal done so both parties were happy.Steve the business manager finalized the deal and did good job wrapping everything up.In all it has been the best experience buying a new vehicle I’ve ever had it just went so easy.Also the whole staff was personable and good guys to chat it up with. Would definitely comeback and recommend to anyone looking for a new car More

Extremely courteous and professional. I’ve used the services on multiple occasions and plan to purchase a car with them in the near future. I’ve used the services on multiple occasions and plan to purchase a car with them in the near future. More

Efficient, professional and courteous service. Chelsea handled all communications and face to face interactions with ease. Chelsea handled all communications and face to face interactions with ease. More

Very in responsible did not let me know when my jeep was ready took very long and scratched my hood. No answers! ready took very long and scratched my hood. No answers! More

Ease of check-in was nice. Mobile check-in was offered but I checked in myself. Service person was helpful and courteous. I was kept abreast of progress of work on vehicle wh Mobile check-in was offered but I checked in myself. Service person was helpful and courteous. I was kept abreast of progress of work on vehicle while I was waiting in waiting lounge. Facility was clean, bathrooms were clean and hot/cold beverages were available for guests waiting for their vehicles. Overall good experience. 👍 More

Service department is awful. Cant seem to fix anything right the first time. Same issue occurred three times and on the third time i get the response “ sorry nothing we can do no Cant seem to fix anything right the first time. Same issue occurred three times and on the third time i get the response “ sorry nothing we can do now”. Service writer filled me with incorrect information then proceeded to tell me the part was already replaced… but then couldn’t provide me with any service history showing me it was replaced? So he just made an assumption and told me to pound sand for a lack of better words. Filed a complaint with Ram customer care. Will go to another dealership. UPDATE: Truck went to different dealer, Confirmed that the PART WAS NEVER REPLACED, and they are going to be doing the correct repair that Herb Chambers said they cant help me with. Get your vehicle serviced else where. Avoid Service Writer- Adam Parker. More

AlthoughI was unable to make an appointment on line or by a phone call back a quick visit to the service department scheduled me in within a week. All issues were taken care of quickly during my appointment a phone call back a quick visit to the service department scheduled me in within a week. All issues were taken care of quickly during my appointment and they were able to take my truck earlier than scheduled. Thank you! More

I had a great experience. I was helped very promptly, and all the service personnel were very kind. They were able to troubleshoot and fix my electrical issue in far less time I was helped very promptly, and all the service personnel were very kind. They were able to troubleshoot and fix my electrical issue in far less time than I expected. More