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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Millbury, MA
1,110 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,110 reviews
January 12, 2019
Service appointment Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommo Everyone I dealt with in the service dept was exceptionally nice and understanding, espically Stephanie. She explained everything and was very ccommodating . I wasn't aware I could get a rental car and was relieved to find out not only I could, but my warranty covered the rental while my jeep was getting fixed! Overall, a great experience! More
by Tjal
Employees Worked With
Stephanie
January 09, 2019
Repair and replace rear differential Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute Replaced rear differential on my Jeep Grand Cherokee. Only problem was shipping time of parts from Detroit, however they provided me with substitute transportation thankfully. More
by Joe
Employees Worked With
Derek
January 08, 2019
Quick, easy and satisfying! Ryan was my salesperson and had the vehicles I was interested in ready and waiting for me when I arrived. Ryan was honest and eager to help in anyway Ryan was my salesperson and had the vehicles I was interested in ready and waiting for me when I arrived. Ryan was honest and eager to help in anyway possible. After a test drive we quickly came to terms on a great deal for my 2019 Jeep Grand Cherokee Limited as well as on my 2014 trade in. Then I worked with David Lachina who reviewed multiple finance options - all with aggressively low interest rates. He was fantastic and explained several additional options and benefits. We settled on just the right rate and term for me. Ryan and David make a great team and represent Herb Chambers with the upmost professionalism, integrity and customer satisfaction. They have my highest praise and endorsement. More
by Loving My New Jeep!
Employees Worked With
David Lachina, Ryan Trease
January 05, 2019
Great Truck, Great Deal, Great Service I was offered a good deal and the dealership took care of everything. Ian, Nellie, and Dave are top notch. I drove 90 miles, passing other dealerships I was offered a good deal and the dealership took care of everything. Ian, Nellie, and Dave are top notch. I drove 90 miles, passing other dealerships, to get to Herb Chambers. Everyone stayed well past closing to take care of my needs in one night. More
by Jim L
Employees Worked With
Ian Nash, Nellie, sales, Dave, Finance
January 04, 2019
Great experience! The sales staffs expertise and professionalism made purchasing my new vehicle quick and painless. Although the truck I was looking for was not on thei The sales staffs expertise and professionalism made purchasing my new vehicle quick and painless. Although the truck I was looking for was not on their lot they went above and beyond to find exactly what I was looking for More
by Rammin2
Employees Worked With
Mike, Dave,Melonie and Allison, Doug Magliozzi
December 30, 2018
Walk-LOF, tire rotation. Was out in less time than expected. Another terrific experience with the service department. Standard LOF and tire rotation. In and out quickly. And the washed the car, a 2015 Jeep Patri Another terrific experience with the service department. Standard LOF and tire rotation. In and out quickly. And the washed the car, a 2015 Jeep Patriot and vacuumed the inside, too. Great job. More
by Kirbstone
Employees Worked With
December 29, 2018
New Dodge Ram Truck I have just purchased a new Ram 1500, the level of service received was second to none. This was the 3rd dealership I visited and subsequently the la I have just purchased a new Ram 1500, the level of service received was second to none. This was the 3rd dealership I visited and subsequently the last. After the sales staff was honest well informed and happy to answer any questions we found the truck that best fit my budget. There was no pushing or driving me to get more or better just what I had asked for which was a pleasant surprize. The finanacing dept. gave me all of the options and explained them to me so i could understand everything that was being offered. At the end they offered me a warranty that is the best I have everd herd of 150,000 mile bumper to bumper for a great price, on top of the reg. warrany. The staff there also catertered to all of my needs and questions getting the vehicle ready for me. I cannot ask for a better experience, they will get all of my business in the future with the outstanding service i just recieved. More
by zap3003
Employees Worked With
Robert Zalansky, Alaine Riley
December 11, 2018
Wonderful car buying experience Alaine was great, she listened to my needs and paid attention to detail. All my questions were answered. She attached a handwritten thank u note and o Alaine was great, she listened to my needs and paid attention to detail. All my questions were answered. She attached a handwritten thank u note and organized the staff to sing a ‘happy birthday’ song for me. I got my car on time without any hustle. Extremely pleasant staff. Will definitely recommend. More
by Benedicta
Employees Worked With
Bob from finance, Doug Magliozzi, Alaine Riley
December 08, 2018
Great overall buying experience I went in to test drive a new ram and one week later I purchased a brand new big horn. Ryan from sales was great and I couldnt be happier with my purc I went in to test drive a new ram and one week later I purchased a brand new big horn. Ryan from sales was great and I couldnt be happier with my purchase. The new rams are absolutely beautiful not to mention the ride feels like a luxury car but with some serious power. More
by Bighorn B
Employees Worked With
Ryan Trease
December 06, 2018
Ms. Berger was great at her job! That how I rated the experience nothing against any one job. I love the over flowed parking lot. Not enough room to park and possibility of hitting ca That how I rated the experience nothing against any one job. I love the over flowed parking lot. Not enough room to park and possibility of hitting cars. More
by John Jeep
Employees Worked With
Stephanie Berger
