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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
390 Reviews

390 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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May 02, 2025

Nice service A+++ nice labor work , and good personal good experience, nice place , nice dealer More

by Cuevasangelo800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chealse is the best
April 29, 2025

Mike was very nice and extremely helpful. The service was prompt and also grateful for the complimentary ride while the service was being completed. More

by Cmckenzie2190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from Service
Apr 29, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're delighted to hear that Mike provided you with excellent service and a convenient experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thank you for sharing your positive feedback, and we hope to assist you again in the future!

April 29, 2025

A bunch of terrible people that wouldn’t help you if you were drowning and they had a floatation device More

by rphassett32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Apr 30, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It's disheartening to hear about your experience, and we sincerely apologize if you felt unsupported during your visit. We strive for a welcoming environment and would like the opportunity to address any concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Jeff Lubas - General Manager - jlubas@herbchambers.com

April 25, 2025

GM Jeff Lubas and the service department took great care of us. We had a seat belt issue that they fixed under warranty and did an oil change at the same time. Quick and efficient service for sure. Appre More

by Bkwalsh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It's fantastic to hear that GM Jeff Lubas and the service department provided quick and efficient care at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We're glad they could address your seat belt issue under warranty while also taking care of an oil change. Thank you for sharing your experience!

April 25, 2025

Chelsea Waugh is professional and courteous. My vehicle was done in a timely manner without any unnecessary issues More

by Clanderson1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Waugh
Apr 28, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Anderson, we're delighted to hear that Chelsea provided professional and courteous service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thank you for sharing your positive experience with us!

April 18, 2025

Michael in service is a pleasure to work with. Knowledgeable and dedicated to helping with any issues that my truck has. More

by Alex Groza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 21, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Alex, we're delighted to hear that Michael provided you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thank you for sharing your experience! Safe travels!

April 17, 2025

Very friendly crew and great customer service. Clean waiting room and bathrooms. Very comfortable o dealership More

by Diane H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Diane, we're delighted to hear you enjoyed the friendly service and comfortable environment at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for sharing your experience!

April 07, 2025

Made an appointment for a recall got to the dealership and was informed they don't have the parts and may not have any for a while they should have known this before making the appointment More

by bobg
Recommend Dealer
No
Employees Worked With
Courtney Blasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

It's disappointing to hear about the inconvenience you faced with your recall appointment. We strive for better communication and apologize for any oversight in scheduling without having the necessary parts available. Please reach out so we can address this issue directly and find a suitable solution for you. Thank you, Jeff Lubas - General Manager - jlubas@herbchambers.com

April 04, 2025

Great service as usual, Chelsea was very quick with the diagnosis and was pro-active in sharing the updates More

by Arjun Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Arjun, we're delighted to hear that Chelsea provided you with quick and proactive service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for your kind words!

April 02, 2025

They are super helpful to serve you the best way ,kudos to them and highly recommend it More

by raphyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Apr 02, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Your feedback made our day! Thanks for the five-star review! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

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