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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
501 Reviews

501 Reviews of Herb Chambers Ford of Westborough - Service Center

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January 26, 2024

Great service as always my prefer dealership in New England. Highly recommend it to all my friends, family and you! More

by mvazquez508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to be your preferred dealership in New England! Thanks for recommending Herb Chambers Ford of Westborough, we appreciate the support and look forward to serving you again.

January 19, 2024

Anthony and his service team provide wonderful service and communication throughout the process.We will definitely be back More

by jraggle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 23, 2024 -

Herb Chambers Ford of Westborough responded

It's great to know that Anthony and our service team at Herb Chambers Ford of Westborough provided you with excellent communication throughout your visit. We look forward to seeing you again!

January 16, 2024

Works with you every step of the way. No pressure tactics. Very dependable and helpful More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jan 17, 2024 -

Herb Chambers Ford of Westborough responded

Hi Gwen! Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience working with us at Herb Chambers Ford of Westborough. Our team is committed to providing excellent service and ensuring that our customers feel supported every step of the way.

January 11, 2024

My car was serviced today, and I am totally satisfied. Luke Malloy saw to it that everything was done that I requested, and done in a timely fashion. This is no surprise to me as Luke has provided except More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Jan 11, 2024 -

Herb Chambers Ford of Westborough responded

Mike, we're delighted to know that Luke provided you with exceptional service at Herb Chambers Ford of Westborough. We appreciate your kind words and will be sure to pass them along!

January 09, 2024

Always service my vehicle there excellent service your experience satisfaction is number 1 to them Rick Gadway service manager very helpful to me and that's important today grateful thank you Rick see More

by jcroft27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Rick & the Herb Chambers Ford of Westborough team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you at your next visit!

December 29, 2023

The service department at Herb Chambers Ford in Westborough is outstanding.. The quality of their work and customer service continues to be great. Luke (service rep) continues to go above and beyi More

by TomR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jan 03, 2024 -

Herb Chambers Ford of Westborough responded

Hi Tom! We're so glad to know that Luke and our service department at Herb Chambers Ford of Westborough continue to meet your expectations. We appreciate you trusting us with your Explorer!

December 23, 2023

Pleasant experience. Anthony was professional and answered all my questions and concerns. Highly recommend Herb Chambers Ford. More

by Egcapecod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Herb Chambers Ford of Westborough responded

Hi! We're glad to know that you had a pleasant experience with us and found Anthony helpful. Thanks for recommending Herb Chambers Ford of Westborough, we appreciate it!

December 07, 2023

I got a recall for my car and had an appointment within the week. It was very easy to schedule and my car was ready within the 2 hour window I was provided. More

by Jleas99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Dec 08, 2023 -

Herb Chambers Ford of Westborough responded

Hi Jleas! We're glad to know that your recall experience was smooth and efficient at Herb Chambers Ford of Westborough. We appreciate the feedback!

December 06, 2023

Wonderful, knowledgeable dealership. Exceptional customer service and mechanics. Frequent and helpful status updates / great experience on all fronts! More

by clander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 07, 2023 -

Herb Chambers Ford of Westborough responded

Hey Clander, thank you for the 5-star rating! We're delighted to know you had a great experience with our team at Herb Chambers Ford of Westborough! We strive for exceptional service and appreciate your feedback. Safe travels in your vehicle!

December 05, 2023

Always a great experience from sales to service. Always greeted with a smile very professional and courteous staff More

by Burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke, Anthony
Dec 05, 2023 -

Herb Chambers Ford of Westborough responded

Burt, thank you for trusting Herb Chambers Ford of Westborough with your automotive needs! Our team appreciates your kind feedback and looks forward to seeing you at your next visit!

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