Herb Chambers Ford of Westborough - Service Center

I have to say I was very disappointed I went to get new front tires at 11:00 and told them that the Herb dealership did the recall work on the back today and the alignment was never done on the back and th front tires at 11:00 and told them that the Herb dealership did the recall work on the back today and the alignment was never done on the back and they said that it should have had a 4 wheel alignment. I would never purchase a car from your dealership as you cut corners to save a buck. Mike More

There were two reasons that I went to Herb Chambers of Westboro. One was an oil change, and the other was to get a key made. The oil change went very well but getting the key made was a big problem and to Westboro. One was an oil change, and the other was to get a key made. The oil change went very well but getting the key made was a big problem and took a week to get the key. I had a key warranty, and the key should have been free. They wanted to charge me and i had to keep calling them back. Poor service. More

Everyone was polite and informative. The service was preformed as agreed, and the service representative was very helpful. The service was preformed as agreed, and the service representative was very helpful. More

Anthony is a great addition to the service staff in Westborough! He kept me well informed on the status of my car. Westborough! He kept me well informed on the status of my car. More

I had 17 f250 there for random misfire Anthony called me to keep me in loop through out the process I never felt like I didn’t know what was going on great job got truck back sooner then expected to keep me in loop through out the process I never felt like I didn’t know what was going on great job got truck back sooner then expected More

Always super responsive and helpful. Great communication. We service all our Ford vehicles here. Very competent. Great communication. We service all our Ford vehicles here. Very competent. More

I had my car in for service everything went extremely well better than could be expected the mail at the desk was very generous with his time explain to me what they were going to do he also checked if t well better than could be expected the mail at the desk was very generous with his time explain to me what they were going to do he also checked if there any recalls on my car the service was done quicker than I expected More

Great customer service, very happy with work on vehicle. Excellent communication. Using the garage 4 years now. Always a positive experience. Excellent communication. Using the garage 4 years now. Always a positive experience. More

Good service, personable employees, and quality work in a timely fashion. I would not hesitate to use this dealership again. Highly recommend! timely fashion. I would not hesitate to use this dealership again. Highly recommend! More

Always great service. They informed me abouut some service i forgot about which helped me save time returning for more service. Thank you. They informed me abouut some service i forgot about which helped me save time returning for more service. Thank you. More