Herb Chambers Ford of Westborough - Service Center

Last 3 visits I had there was great! Waited there in nice waiting room and the service was done quickly. This time, I had a 9am appointment and left my car there, but it sounded like the Waited there in nice waiting room and the service was done quickly. This time, I had a 9am appointment and left my car there, but it sounded like they didn’t looked at my car until 3pm. My car service was done at 5:30pm. Got oil / filter change and tire rotation but other problems I mentioned were not resolved. More

They did a great job of communicating me with during the repair process and addressed all my concerns in the expected time frame. Also were really accommodating arranging transportation to and from my home repair process and addressed all my concerns in the expected time frame. Also were really accommodating arranging transportation to and from my home, and the drivers were so friendly. The price was exactly as expected too! Great experience all around! More

Very friendly people, service work done in a timely manner, service advisor Luke was very professional and well trained with answers. Service pricing was very competitive as well. My go to place manner, service advisor Luke was very professional and well trained with answers. Service pricing was very competitive as well. My go to place More

Always great with the servicing of my vehicle and pleasant to deal with. Glad to have a dealership that works hard to make me happy. pleasant to deal with. Glad to have a dealership that works hard to make me happy. More

Fouth time visiting this dealership very satisfied so far. Efficient, courteous,service. Will continue to be a repeat customer. far. Efficient, courteous,service. Will continue to be a repeat customer. More

The service advisor, Anthony, did exactly as he stated as he would and updated me about repair status in a timely manner. as he would and updated me about repair status in a timely manner. More

The service department is well run. Anthony greeted me at the door. He opened it since I am disabled. The repair was done quickly. While waiting Loretta made me a coffee. Overall, my ex Anthony greeted me at the door. He opened it since I am disabled. The repair was done quickly. While waiting Loretta made me a coffee. Overall, my experience st the Herb Chambers dealership was excellent. I would highly recommend using this Ford dealership for service. More

Brought our trucks in for service and had great customer service. Easy, no fuss and vehicles done in timely manner. service. Easy, no fuss and vehicles done in timely manner. More

Excellent service, easy to get an appt, great people, called when the vehicle was done and did something extra when I dropped off the car called when the vehicle was done and did something extra when I dropped off the car More

My experience at Herb Chambers Ford in Westboro has always been the best. I have purchased 2 vehicles from them. Anytime I have needed service I have always been treated exceptionally well. Everyone I always been the best. I have purchased 2 vehicles from them. Anytime I have needed service I have always been treated exceptionally well. Everyone I have dealt with has been knowledgable, friendly and helpful.. More