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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
492 Reviews

492 Reviews of Herb Chambers Ford of Westborough - Service Center

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December 28, 2021

Herb Chambers service department is one of the best around they care about the customers! More

by snelson851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Herb Chambers Ford of Westborough responded

We are so happy to hear that our team at Herb Chambers Ford of Westborough can do such a great job for you! Thank you so much!

December 18, 2021

Excellent and courteous service. Thank you very much. We will be back with future needs. More

by K&D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Herb Chambers Ford of Westborough responded

This is what we like to hear! See you next time at Herb Chambers Ford of Westborough!

December 17, 2021

They keep you in the loop with everything going on and are accurate when you’ll get your car out of service. I had Cesar contact me personally and he did a really good job at explaining what was going on! More

by alisciotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 20, 2021 -

Herb Chambers Ford of Westborough responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Herb Chambers Ford of Westborough

December 14, 2021

Purchase the car there 12 yrs ago, it has been up there for any services, always have had a great experience More

by jpbrovelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Herb Chambers Ford of Westborough responded

We're so happy to hear it! Thank you for being a loyal Herb Chambers Ford of Westborough customer!

December 12, 2021

Always feel the job is being done right, in a timely manner. Would highly recommend this service department. More

by red27sox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team! We appreciate your support and look forward to your next visit!

December 11, 2021

I always have a great experience here! Rick my advisor is wonderful to work with, the dealership is always clean and friendly staff. More

by Duckduckgoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Herb Chambers Ford of Westborough responded

Thank you! We're so happy to hear it! - Herb Chambers Ford of Westborough

December 08, 2021

Cesar kept me informed every step of the way on the numerous requests I had regarding my trucks service. Great service done in a timely manner! More

by awelsh.5313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar handled my service.
Dec 09, 2021 -

Herb Chambers Ford of Westborough responded

We are so proud to hear that Cesar and the team at Herb Chambers Ford of Westborough could do a great job for you! Thank you so much.

November 30, 2021

Thanks to Rick and Team at Herb Chambers Ford for resolving my Ford Pass account quickly and efficiently! More

by Utilitytravel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Herb Chambers Ford of Westborough responded

Thank you! We're so glad to hear it! - Herb Chambers Ford of Westborough

November 22, 2021

Great customer service! I had a terrible experience with a different ford dealership and have been coming to Westborough ever since. They are courteous, patient, and communicates as appropriate. And very up More

by Ccwest08@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your review! We're so happy to earn your recommendation! -Herb Chambers Ford of Westborough

November 18, 2021

Always a great experience having my Explorer serviced here. Service Mgr. Rick along with William Derenthal my Service Writer as well as the front office and administration folks took fantastic care of me More

by dweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Derenthal
Nov 19, 2021 -

Herb Chambers Ford of Westborough responded

Wow, thank you so much for these kind comments about our team! It's truly our privilege to serve you and we look forward to your next visit with us here at Herb Chambers Ford of Westborough!

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