Herb Chambers Ford of Westborough - Service Center

Fantastic experiences at Herb Chambers! Had several unfortunate failures on our Ford Focus SE, and Rick and the team did an incredible job making sure the car received the necessary services to get me unfortunate failures on our Ford Focus SE, and Rick and the team did an incredible job making sure the car received the necessary services to get me back on the road each time. I highly recommend this place. I haven’t loved the issues with my car, but I have loved the great customer service. More

Consummate professionals, thourough, efficient & kind. Would go back any time for service here; Rick Gadway was great. Very happy with our service experience and his courteous handling of our problem. Would go back any time for service here; Rick Gadway was great. Very happy with our service experience and his courteous handling of our problem. More

Heather was very pleasant when I went up to the service Heather was very pleasant when I went up to the service desk. She remembered my name. She called me during my service appointment to see if I wanted Heather was very pleasant when I went up to the service desk. She remembered my name. She called me during my service appointment to see if I wanted my air filter changed as it was dirty . More

Services Improved better and better each time. I made my appointment for 730am and was 15 mins late due to traffic and when I got there, they took me in right away with no hesitation. The wait was reasonabl appointment for 730am and was 15 mins late due to traffic and when I got there, they took me in right away with no hesitation. The wait was reasonable for the service that was being done to the truck. Overall excellent work. More

Best visit I’ve had having my car serviced and inspected, ever. Heather did a fantastic job checking me in, making sure she had all my service request details down correctly for the paperwork, and keeping me ever. Heather did a fantastic job checking me in, making sure she had all my service request details down correctly for the paperwork, and keeping me up to speed where the service work and inspection process was along the way. She was detailed, courteous, friendly, and balanced her time well between customers without missing a beat, or getting flustered or overwhelmed. All around, a top-quality, customer-focused experience. More

Excellent service, very quick, very professional and I was able to use my Ford points! I always bring my Ford here for service. Check the brakes the tires and for any recalls filled all the fluids change was able to use my Ford points! I always bring my Ford here for service. Check the brakes the tires and for any recalls filled all the fluids change the flu and change the oil and filter More

Worked with Heather and Kiara on a tire/rim claim and both went out of their way to make the process smooth and without any undue delay. They were both very proactive with communicating the status of the both went out of their way to make the process smooth and without any undue delay. They were both very proactive with communicating the status of the claim and repair back to me to keep me as up to date as possible. Also I was thrilled with the rim refinishing! My wheels looked like new. From Sales to Service my dealings with Herb Chambers Ford have been top notch. Keep up the good work! More

Very pleased that we choose this dealership to service our vehicle. The service team was excellent. They gave us accurate information on the work that needed to be preformed and the timeline that it would our vehicle. The service team was excellent. They gave us accurate information on the work that needed to be preformed and the timeline that it would take to be completed. More

As usual my experience at Herb Chambers Ford of Westboro was a no hassle stress free appointment. Kiiara was very helpful and professional and took care of my vehicle promptly. Kudos to her ! was a no hassle stress free appointment. Kiiara was very helpful and professional and took care of my vehicle promptly. Kudos to her ! More

Great service that’s why I keep returning thank y’all for the great work and you do not wait a long time if you choose to the great work and you do not wait a long time if you choose to More