Herb Chambers Ford of Westborough - Service Center

Heather Emond was amazing! Exceptional customer service!! Heather's communication is the reason I am giving my experience a 5 star rating. Heather was also able to help me get a loaner car while my car was Heather's communication is the reason I am giving my experience a 5 star rating. Heather was also able to help me get a loaner car while my car was being worked on. Thank you Heather! More

Service Advisor Heather interaction was excellent. She explained all items completed. Service was performed timely. Overall was just an excellent service Advisor Heather interaction was excellent. She explained all items completed. Service was performed timely. Overall was just an excellent service appointment. Have no issues More

I love bringing my car to Westborough’ i know they are honest and always do the best job! They get me in and out quickly and respect my time!! honest and always do the best job! They get me in and out quickly and respect my time!! More

Went in for an oil change and sticker al. When checling the car found that I had two bad tires the were a safety hazard. Iy was late Friday I was given a loaner car rather then risk driving home and coming the car found that I had two bad tires the were a safety hazard. Iy was late Friday I was given a loaner car rather then risk driving home and coming back Monday for the tires. More

Help with an emergency situation. Herb Chambers squeezed me in to replace a flat tire just before the July 4th weekend, when others would not accommodate me. They were very helpful an Herb Chambers squeezed me in to replace a flat tire just before the July 4th weekend, when others would not accommodate me. They were very helpful and responsive. This saved the weekend for my daughter! More

Great service! I've been going to this dealership for many years and have had great service, always! Communication is excellent and they have never up sold me. They I've been going to this dealership for many years and have had great service, always! Communication is excellent and they have never up sold me. They do quality work! Everyone is pleasant and willing to help you. From my end just a great experience. More

I am routinely pleased with the quality of service I continue to get on my vehicle. I’ve purchased it new from Herb Chambers Ford of Westboro and they have earned my repeat business continue to get on my vehicle. I’ve purchased it new from Herb Chambers Ford of Westboro and they have earned my repeat business More

Good Service Easy appointment setting and thorough explanation of the scope of work before starting. Work was performed as described and was completed quickly. I Easy appointment setting and thorough explanation of the scope of work before starting. Work was performed as described and was completed quickly. It was a good visit. More

Have been coming here for years. Sales team and service department is always top notch. Always going beyond for the customer. Even picking up my truck while I’m at work to fix it and dropping it off. Alwa department is always top notch. Always going beyond for the customer. Even picking up my truck while I’m at work to fix it and dropping it off. Always enjoy dealing with them. More

Great Service! Rick and Heather were great! Very friendly and professional. The service was fast and smooth. I highly recommend this Ford location from both sales an Rick and Heather were great! Very friendly and professional. The service was fast and smooth. I highly recommend this Ford location from both sales and service perspective. More